Hannah Marie Madrigal
Bunkie
Summary
Seasoned waitress with successful track record in fast-paced dining environments. Known for providing top-notch customer service, maintaining cleanliness standards, and skillfully managing table turnover to increase efficiency. Demonstrated ability to handle high-pressure situations while ensuring high level of customer satisfaction. Contributed significantly to improved customer retention rate in previous role through consistent delivery of quality service.
Overview
7
7
years of professional experience
Work History
Waitress
The Draft Room
01.2024 - Current
- As a waitress, I had to introduce myself to the guests and our specials throughout the week
- Make the guest feel welcomed and get their order to them as fast as I can because we are in a 40 minute range
- Check on guests through the time they are there
- Run their food out
- I would usually also help the busser buss my tables
- I am currently looking for a better job and a better schedule
Cashier and Server
Crispy Chicken
01.2020 - 01.2024
- Cashiers work for the well-known fast-food chain and complete duties such as greeting customers, taking orders, collecting payments, recommending products, promoting special deals, matching cash with records, and cleaning the premises during down time
Cashier and Server
Poppa J's
01.2018 - 01.2020
- Cashiers work for the well-known fast-food chain and complete duties such as greeting customers, taking orders, collecting payments, recommending products, promoting special deals, matching cash with records, and cleaning the premises during down time
Education
Veterinary Science
Northwestern State University
Natchitoches, LA05-2027
Diploma -
Avoyelles Public Charter School
Mansura, LA05-2021
High School -
Bunkie High School
Bunkie, LA08.2019
Skills
- Public speaking
- Team collaboration
- Time management
- Customer service
- Supply restocking
- Seating arrangements
- Menu memorization
- Active listening
- Beverage service
- Decision-making
- Table setting knowledge
- Price memorization
- Verbal and written communication
- Table bussing
- Greeting guests
- Food running
References
References available upon request.
Timeline
Waitress
The Draft Room
01.2024 - Current
Cashier and Server
Crispy Chicken
01.2020 - 01.2024
Cashier and Server
Poppa J's
01.2018 - 01.2020
Veterinary Science
Northwestern State University
Diploma -
Avoyelles Public Charter School
High School -
Bunkie High School
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