Hannah McBeth
Franklinton
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
8
8
years of professional experience
Work History
Phlebotomy Technician
Our Lady Of The Angels
Bogalusa
06.2022 - 05.2024
- Conducted quality control checks on equipment regularly.
- Ensured that equipment was properly maintained and sterilized between uses.
- Obtained specimens from adults, children, and infants for laboratory tests.
- Stored collected specimens according to established protocols for transport to the laboratory.
- Labeled specimen containers with patient information accurately and legibly.
- Assisted in training new employees on proper phlebotomy techniques.
- Adhered to HIPAA regulations while maintaining confidentiality of patient information.
Server
La carreta
Amite
01.2018 - 05.2019
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
- Upheld high standards of sanitation in accordance with health department regulations.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Server
Don Juan
Franklinton
03.2016 - 01.2018
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
- Accurately recorded orders on cash register and point-of-sale system.
- Upheld high standards of sanitation in accordance with health department regulations.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Cleaned tables and chairs to prepare dining area for next customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education
Associate Degree in Nursing - Nursing
Delta College
Covington 02-2026
High School Diploma -
Mount Hermon
Mount Hermon, LA05-2019
Skills
- Customer service
- Attention to detail
- Effective communication
- Time management
- Conflict resolution
- Multitasking
Timeline
Phlebotomy Technician
Our Lady Of The Angels
06.2022 - 05.2024
Server
La carreta
01.2018 - 05.2019
Server
Don Juan
03.2016 - 01.2018
Associate Degree in Nursing - Nursing
Delta College
High School Diploma -
Mount Hermon