Hannah Nestle
Lafayette
Summary
Experienced management professional with a strong background in retail operations, team leadership, customer service, inventory management, and staff development. Proven ability to improve customer satisfaction, streamline daily operations, resolve conflicts, and maintain productive, customer-focused environments. Skilled in communication, organization, and motivating teams to achieve business goals.
Overview
9
9
years of professional experience
Work History
Store Manager
Tobacco Stop 2
Lafayette
08.2022 - 05.2026
- Manage daily store operations and employee performance.
- Train, supervise, and motivate staff to maintain productivity and service standards.
- Resolve customer concerns promptly and professionally.
- Maintain inventory levels and oversee stock management.
- Build positive relationships with customers and suppliers.
- Support marketing efforts to increase customer traffic and sales.
- Ensure compliance with company policies and operational procedures.
Office Manager
CMP Prep Academy
Lafayette
08.2017 - 05.2023
- Handled confidential information with discretion and provided high-level support to leadership.
- Supervised administrative staff and helped improve workflow, productivity, and office policies.
- Maintained records, prepared reports, processed invoices, and supported budgeting and expense tracking.
- Coordinated communication between departments, staff, clients, and external partners.
Store Manager
Claire's Boutique
Daphne
02.2020 - 08.2022
- Directed daily retail operations and store performance.
- Managed inventory control, cash management, and opening/closing procedures.
- Trained, coached, and supervised store employees.
- Resolved customer issues and maintained high satisfaction levels.
- Implemented merchandising displays and promotional layouts.
- Optimized labor scheduling and operational efficiency.
- Increased sales through strong customer service and team development.
1st Assistant Manager
Cato Fashions
Lafayette
01.2017 - 01.2020
- Supervised daily store operations to meet performance and customer service goals.
- Ensured clean, organized, and safe shopping environment to enhance customer experience.
- Assisted with inventory management, cash handling, and deposit procedures.
- Addressed customer concerns and resolved complaints effectively.
- Collaborated with management to implement operational improvements and develop business strategies.
- Facilitated staff development and team performance initiatives to strengthen overall team effectiveness.
Education
Robertsdale High School
Robertsdale, ALSkills
Results-driven management professional with expertise in retail operations, team leadership, and customer service Specializes in enhancing customer satisfaction, optimizing operations, and fostering productive environments Effective communicator and organizer, dedicated to motivating teams to meet and exceed business objectives
Results-driven management professional with expertise in retail operations, team leadership, and customer service Specializes in enhancing customer satisfaction, optimizing operations, and fostering productive environments Effective communicator and organizer, dedicated to motivating teams to meet and exceed business objectives
Timeline
Store Manager
Tobacco Stop 2
08.2022 - 05.2026
Store Manager
Claire's Boutique
02.2020 - 08.2022
Office Manager
CMP Prep Academy
08.2017 - 05.2023
1st Assistant Manager
Cato Fashions
01.2017 - 01.2020
Robertsdale High School