Hayes Wendell
Baton Rouge
Summary
Proven skills in troubleshooting devices, recommending products and resolving customer issues. Excellent communication, multitasking and organizational abilities. Problem-solver with a self-directed approach and good critical thinking skills.
Overview
2
2
years of professional experience
Work History
Pro-Fit Solutions
Ryan Sieman
05.2021 - 08.2023
- Streamlined internal processes for more efficient workflow and increased team productivity.
- Collaborated with cross-functional teams to develop innovative solutions that met clients'' needs and expectations.
- Managed multiple projects simultaneously, successfully meeting deadlines and exceeding client expectations.
- Recommended new products and services to customers.
- Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
- Conducted troubleshooting and diagnostic procedures on customer devices.
- Installed operating systems, set up emails and updated programs.
- Enhanced customer satisfaction ratings by resolving issues efficiently.
Education
High School Diploma -
Catholic High School
Baton Rouge, LASkills
- Customer Satisfaction
- Efficient Service
- Quality Assurance
- Team Member Development
- Recommending Solutions
- Collaborative Team Player
- Workflow Coordination
Timeline
Pro-Fit Solutions
Ryan Sieman
05.2021 - 08.2023
High School Diploma -
Catholic High School
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