Heather Barnett
Leesville
Summary
Skilled escrow professional with a strong background in facilitating transactions and coordinating communications. Known for meticulous attention to detail and problem-solving abilities, ensuring efficient and timely closings while maintaining positive relationships with clients and stakeholders.
Overview
19
19
years of professional experience
Work History
Escrow Officer
Stewart Title Guaranty Company
Prince George
09.2019 - 03.2024
- Prepared and reviewed closing documents for accuracy and completeness.
- Facilitated escrow transactions between buyers and sellers efficiently.
- Coordinated communication between lenders, agents, and clients effectively.
- Reviewed title reports to identify and resolve discrepancies.
- Processed escrow documents for timely and accurate closing transactions.
Cash Posting Specialist
Beauregard Health System
DeRidder
04.2017 - 03.2019
- Processed incoming payments for patient accounts efficiently.
- Reviewed and verified accuracy of payment postings daily.
- Managed discrepancies by researching and reconciling accounts promptly.
- Maintained up-to-date knowledge of insurance policies and payment procedures.
Customer Service Representative
Beauregard Health System
DeRidder
04.2015 - 04.2017
- Assisted patients with appointment scheduling and inquiries.
- Handled customer complaints with empathy and effective communication.
- Processed insurance claims and verified coverage details.
Recreation Assistant
MWR- Fort Wainwright
Fort Wainwright
09.2012 - 07.2014
- Facilitated recreational programs for families and individuals at Fort Wainwright.
- Coordinated events and activities to promote community engagement and participation.
- Assisted with facility maintenance to ensure safe and welcoming environments.
Home Manager
Barnett Household
Fort Wainwright
09.2010 - 09.2012
- Managed daily household operations and ensured smooth functioning of the home.
- Coordinated schedules for family members and staff to optimize time management.
- Oversaw maintenance and cleanliness of the home environment and amenities.
Front Desk Receptionist
MACFCU
Fort Wainwright
04.2008 - 09.2010
- Managed front desk operations and provided exceptional customer service to members.
- Handled phone inquiries and scheduled appointments efficiently for clients.
- Maintained accurate records of member interactions and transactions daily.
Post Closer
Mcgeachy, Hudson, & Zuravel
Fayetteville
08.2005 - 03.2008
- Reviewed and finalized mortgage documents for compliance and accuracy.
- Coordinated with lenders and clients to ensure smooth transaction processes.
- Managed post-closing tasks, including document distribution and tracking.
- Prepared and disbursed all monies involved in the transaction.
Education
GED -
John T. Hoggard
Wilmington, NC06-1992
Skills
- Document preparation
- Transaction coordination
- Escrow processing
- Payment reconciliation
- Attention to detail
- Problem solving
- Effective communication
- Time management
- Review of title reports
- Medical Terminology
- Microsoft Word
- Organizational Skills
- Clerical Experience
- Microsoft Office
- Outlook
- Fax Machine
- Copier
- Multi-Line Phone System
Timeline
Escrow Officer
Stewart Title Guaranty Company
09.2019 - 03.2024
Cash Posting Specialist
Beauregard Health System
04.2017 - 03.2019
Customer Service Representative
Beauregard Health System
04.2015 - 04.2017
Recreation Assistant
MWR- Fort Wainwright
09.2012 - 07.2014
Home Manager
Barnett Household
09.2010 - 09.2012
Front Desk Receptionist
MACFCU
04.2008 - 09.2010
Post Closer
Mcgeachy, Hudson, & Zuravel
08.2005 - 03.2008
GED -
John T. Hoggard