Heather Bryson
Converse
Summary
Dynamic team leader with expertise in visual merchandising and customer support. Proven ability to manage inventory and streamline operations, driving efficiencies and elevating customer experiences.
Overview
12
12
years of professional experience
Work History
Team Leader
Academy Sports and Outdoors
Shreveport
05.2017 - 11.2025
- Led both hardline and softline departments, providing oversight of daily operations, merchandising, zoning, and team support.
- Assisted across all store departments as needed to maintain workflow, product availability, and store presentation.
- Served as backup cashier, supporting front-end operations during high-traffic periods and ensuring fast, accurate checkout experiences.
- Processed and conducted inventory scans, including cycle counts, audits, and reconciliation to maintain inventory accuracy.
- Performed routine reflow, restocking, and merchandising to ensure product was presented according to store standards and planograms.
- Supported store leadership by addressing customer needs, resolving issues on the sales floor, and maintaining a clean, organized environment.
Substitute Teacher
North Desoto Elementary
Stonewall
01.2016 - 05.2017
- Served as a substitute teacher across North Desoto Lower Elementary, Upper Elementary, Middle School, and High School, adapting quickly to diverse grade levels and subject areas.
- Provided classroom instruction and supervision in accordance with teacher guidelines while maintaining a positive, productive learning environment.
- Wrote and implemented lesson plans when required, ensuring continuity of instruction and alignment with curriculum objectives.
- Worked in the North Desoto Middle School and High School libraries as needed, assisting with student supervision, book circulation, organization, and resource support.
- Managed classroom behavior, supported individual student needs, and maintained school safety and disciplinary standards.
- Communicated effectively with staff and administrators to support smooth daily operations and provide updates on student progress and classroom activities.
Housekeeper
Self Employed
Desoto Parish
01.2014 - 01.2016
- Cleaned and sanitized surfaces in residential spaces to ensure a hygienic environment.
- Managed laundry services, including washing, drying, and folding clothes.
- Performed deep cleaning tasks on a regular schedule to maintain high standards.
- Developed personalized cleaning plans based on client preferences and needs.
- Communicated effectively with clients to understand specific cleaning requests.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
Meter Reader and Lab Technician
Bison Environmental
Converse
01.2014 - 12.2014
- Read water meters in assigned areas to determine amount of usage; ensure accuracy of readings.
- Inspected water meters for damage or tampering to ensure reliable data collection.
- Operated laboratory equipment for sample processing and data collection.
- Conducted chemical analyses to ensure compliance with environmental regulations.
- Maintained accurate records of test results for quality assurance and LDH/DEQ requirements
- Assisted in the preparation of samples for testing and analysis projects.
Education
Bachelor of Science - Computer And Natural Science
Northwestern State University of Louisiana
Natchitoches, LA12-2015
Radiation Tech
Panola University
Carthage, TXSkills
- Team leadership
- Visual merchandising
- Inventory management
- Customer support
- Sales operations
- Cash handling
- Conflict resolution
- Problem solving
- Staff training
- Time management
- SOP adherence
- Process improvement
- Classroom management
- Lesson planning
- Effective communication
Timeline
Team Leader
Academy Sports and Outdoors
05.2017 - 11.2025
Substitute Teacher
North Desoto Elementary
01.2016 - 05.2017
Housekeeper
Self Employed
01.2014 - 01.2016
Meter Reader and Lab Technician
Bison Environmental
01.2014 - 12.2014
Bachelor of Science - Computer And Natural Science
Northwestern State University of Louisiana
Radiation Tech
Panola University