Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Heinrich

Zachary

Summary

Responsible Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.

Overview

9
9
years of professional experience

Work History

Tax Analyst II

Louisiana Department Of Revenue
03.2020 - Current
  • Identified data entry errors and reported to necessary departments.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Searched, extracted and interpreted information to determine correct input procedure.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Verified accuracy of data entered into system to produce error-free reports.

Team Member

Smoothie King
03.2019 - 04.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.

Internet Specialist

All Star Automotive Group
07.2018 - 02.2019
  • Assessed customer needs and responded to customer emails and calls.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Answered telephone and email inquiries from potential customers.
  • Located merchandise across various stores to address customer needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Listened to customer needs and desires to identify and recommend optimal products.

Detail Supervisor

Benny's Car Wash
08.2014 - 03.2016
  • Provided mobile detailing services to clients at places of employment.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Provided exceptional customer service and addressed customer inquiries.
  • Reported daily work progress and encountered problems to management.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained clean, tidy and safe work environment.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Washed, waxed, and buffed vehicle bodies for professional shine.

Education

High School Diploma -

Zachary High School
Zachary, LA
05.2013

Skills

  • Microsoft Office
  • Microsoft Excel
  • Data Reporting
  • Data Transcription
  • Typing Manuscripts
  • Error Identification
  • Spreadsheet Management
  • Audit Procedures
  • Critical Thinking
  • Adjustment Posting
  • Payment Management
  • Tax Research

Timeline

Tax Analyst II

Louisiana Department Of Revenue
03.2020 - Current

Team Member

Smoothie King
03.2019 - 04.2020

Internet Specialist

All Star Automotive Group
07.2018 - 02.2019

Detail Supervisor

Benny's Car Wash
08.2014 - 03.2016

High School Diploma -

Zachary High School

Similar Profiles

CREATE PROFILE
Heather Heinrich