Heather Rogers
Monroe
Summary
Dynamic Population Health Outreach Specialist with Blue Cross Blue Shield, adept at enhancing community health through effective outreach and education. Proven track record in increasing healthcare access and reducing hospital readmissions. Skilled in client assessment and health promotion, with a strong emphasis on teamwork and communication to achieve optimal patient outcomes.
Overview
10
10
years of professional experience
Work History
Population Health Outreach Specialist
Blue Cross Blue Shield
10.2014 - 03.2025
- Maintained up-to-date knowledge of public health trends and best practices by participating in professional development opportunities.
- Conducted needs assessments to identify gaps in service delivery, informing targeted interventions for at-risk groups.
- Increased access to healthcare services by organizing mobile clinics and coordinating transportation for underserved communities.
- Improved community health by conducting outreach programs and promoting awareness about preventive care.
- Reduced hospital readmissions through effective follow-up calls, monitoring patient progress and addressing concerns promptly.
- Delivered engaging presentations on various wellness topics, empowering audiences with knowledge to make informed decisions about their health.
- Developed and maintained a database of community resources, facilitating efficient referrals for clients in need of additional services.
- Assisted clients in navigating complex healthcare systems, ensuring timely access to essential services.
- Connected patients with appropriate social services, addressing barriers that hindered their overall wellbeing.
- Collaborated with healthcare providers for better patient outcomes through coordination of services and referrals.
- Conducted health screenings and assessments to identify health needs and risk factors for individuals and communities.
Education
High School Diploma -
West Ouachita High School
West Monroe, LA05.1999
Skills
- Health promotion
- Health education
- Policy advocacy
- Client assessment
- Teamwork
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Prevention strategies
- Task prioritization
- Professionalism
- Community relations
- Professional demeanor
- Healthcare outreach
- Health assessment
- Train employees
Timeline
Population Health Outreach Specialist
Blue Cross Blue Shield
10.2014 - 03.2025
High School Diploma -
West Ouachita High School
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