Heather Thibodeaux
Lafayette
Summary
Hardworking employee with customer care,multitasking skills and time management expertise.Devoted to giving every customer a positive, memorable experience.
Overview
13
13
years of professional experience
Work History
Production Worker
Safe Source Direct
New Iberia
07.2025 - Current
- Operated machinery to assemble products efficiently.
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to meet production targets.
- Maintained cleanliness of work area and equipment.
- Communicated with team members regarding tasks assigned during shift.
Receptionist
Ambassador Cleaners
Lafayette
01.2018 - 06.2020
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Receptionist
Holiday Inn Express Hotel
Lafayette
03.2013 - 02.2015
- Greeted guests warmly upon arrival and checked them in efficiently.
- Managed phone inquiries and directed calls to appropriate departments.
- Scheduled and coordinated room reservations for incoming guests.
- Maintained cleanliness and organization of the front desk area.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
Carencro Hugh School
Carencro, LASkills
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Quality control
- Safety protocols
- OSHA compliance
Timeline
Production Worker
Safe Source Direct
07.2025 - Current
Receptionist
Ambassador Cleaners
01.2018 - 06.2020
Receptionist
Holiday Inn Express Hotel
03.2013 - 02.2015
Carencro Hugh School