Heather Ware
Denham Springs,LA
Summary
Dynamic bar and restaurant manager with a proven track record at Southplains Food Company, excelling in customer service and team leadership. Recognized for crafting innovative drink menus and fostering a loyal clientele. Skilled in staff training and problem-solving, ensuring operational excellence and a welcoming atmosphere for patrons.
Overview
5
5
years of professional experience
Work History
Bar Manager
Southplains Food Company
09.2023 - 03.2025
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Restaurant Manager
Lagniappe
01.2020 - 05.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
Education
High School Diploma -
St. Amant High School
St. Amant, LA05-1997
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Responsible alcohol service
- Bar management
- Inventory management
- Training and mentoring
- Staff scheduling
- Customer relationship building
- Guest interaction
Timeline
Bar Manager
Southplains Food Company
09.2023 - 03.2025
Restaurant Manager
Lagniappe
01.2020 - 05.2022
High School Diploma -
St. Amant High School
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