Summary
Overview
Work History
Education
Skills
Awards
Languages
Certification
Languages
Timeline
Generic

Henry Robichaux

Shreveport

Summary

Dynamic professional with extensive experience at Sherwin-Williams, excelling in customer service and team leadership. Proven ability to resolve conflicts and enhance store organization, ensuring compliance with safety standards. Skilled in cash handling and inventory management, consistently achieving sales goals while fostering strong relationships with customers and team members. Motivated Store Associate with thorough understanding of customer service, product merchandising, and inventory management. Strengths include effective communication skills, ability to handle multiple tasks simultaneously, and commitment to maintaining high levels of store cleanliness and organization. Notable contributions include enhancing customer satisfaction through proactive engagement and resolution of issues in previous roles. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Associate

Sherwin-Williams
Bossier City
09.2024 - Current
  • Resolved customer complaints promptly with professionalism and courtesy.
  • Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
  • Organized store displays to ensure maximum visibility of products.
  • Addressed customer complaints in a professional manner.
  • Assigned duties such as restocking shelves or cleaning work areas to team members.
  • Assisted customers with product selection based on their needs and preferences.
  • Reconciled daily sales transactions against cash registers totals.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Provided customer service including cashiering, merchandising and restocking shelves.

Pest Control Technician

Anti-Pest
Shreveport
11.2022 - 05.2025
  • I started here knowing nothing and learning everything I could about bugs.
  • It was more than that as well.
  • Problem solving, communication, and dealing with difficult situations clearly.
  • I also drove around in a company vehicle to get the job done.
  • Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
  • Provided recommendations on how best to reduce future pest infestation problems through preventive measures like exclusion methods and habitat modification.
  • Responded promptly to emergency calls related to severe pest problems during evenings, weekends or holidays when necessary.
  • Monitored customer complaints regarding pest activity in order to identify problem areas requiring additional treatment.
  • Mixed chemicals according to label directions in order to create effective solutions for treating pests.
  • Ensured compliance with all applicable federal, state and local regulations governing the use of pesticides.
  • Used ladders or lifts when necessary for access into attics or crawl spaces where pests may be found.
  • Educated customers on proper sanitation practices to help prevent future infestations of pests.
  • Identified potential entry points for pests and sealed them off with caulking or other materials.
  • Cleaned up contaminated areas by removing dead insects, droppings and nesting materials from the treated area.
  • Maintained records of all services performed including type of service provided, location treated and chemical used.
  • Diagnosed pest issues based on observed evidence such as droppings, tracks or nests.
  • Performed follow-up visits to ensure that treatments were successful in eliminating pest problems.
  • Installed traps around buildings to capture rodents and other animals that may be causing damage or health hazards.
  • Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
  • Calculated fumigant and chemical applications requirements based on size of building and exterior footprint.
  • Identified infestations and isolated sources with physical inspections of premises.

Shift Manager

Raising Canes
Shreveport
01.2018 - 11.2022
  • I started as a crewmember in January of 2018.
  • After two years of being there they decided that they wanted me as a manager and I accepted the position.
  • I went into training in December 2020 and got out of Training on February 5th of 2021.
  • Maintained cleanliness and organization of work area.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Provided leadership during times of organizational change or crisis situations.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Ensured compliance with regulatory requirements and industry standards.
  • Identified areas where additional controls are needed to reduce risk of contamination or adulteration of processed foods.
  • Balanced assigned drawers on a daily basis using manual calculations or computerized systems.
  • Verified and recorded cash totals from daily receipts.
  • Organized paperwork associated with each financial transaction in an orderly manner.
  • Responsible for verifying employee timecards prior to processing payroll functions.
  • Resolved customer complaints promptly and professionally.
  • Maintained accurate records of all transactions processed throughout the day.
  • Prepared deposit slips for all incoming funds according to established procedures.

Bag boy

Kroger
05.2016 - 08.2016
  • I had this job to give me some money going into college.

Education

Associate degree - Psychology

ULM
Monroe, Louisiana
05.2019

High School -

C.E Byrd HS
Shreveport, La
05.2016

Skills

  • Computer skills
  • Google Docs
  • Excel
  • People skills
  • Time management
  • Shift management
  • Logistics management
  • Customer service
  • Cash handling
  • Inventory management
  • Store organization
  • Employee training
  • Team leadership
  • Problem solving
  • Conflict resolution
  • Sales transactions
  • Product knowledge
  • Store maintenance
  • Cash handling accuracy
  • Safety oversight
  • Inventory control
  • Relationship building
  • Customer assistance
  • POS systems
  • Product display
  • Cross-department sales
  • Payment processing
  • POS system operation
  • Flexible schedule adaptability
  • Attention to detail focus
  • Team collaboration
  • Store cleanliness maintenance
  • Organization
  • Cash register operation
  • Time management mastery
  • Point-of-sale implementation
  • Computer literacy fundamentals
  • Loss prevention awareness
  • Product promotion
  • Sales and promotions
  • Meeting sales goals
  • Retail metrics and goals

Awards

I became a bird specialist as a crew member at Canes. This position reflects that I know how to do everything there and that I’m great at doing it. It is one step before becoming a manager.

Languages

English

Certification

  • Serv safe food
  • Forklift certified

Languages

English
Professional

Timeline

Store Associate

Sherwin-Williams
09.2024 - Current

Pest Control Technician

Anti-Pest
11.2022 - 05.2025

Shift Manager

Raising Canes
01.2018 - 11.2022

Bag boy

Kroger
05.2016 - 08.2016

Associate degree - Psychology

ULM

High School -

C.E Byrd HS
Henry Robichaux