HENRY SPEARS

• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Maintained high standards of customer service by building relationships with clients.

• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Developed and implemented strategies to increase sales and profitability.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Formulated policies and procedures to streamline operations.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
• Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
• Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
• Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
• Assisted in recruiting, hiring and training of team members.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Assisted in the successful harvest of crops by operating various machinery and hand tools.
• Completed daily farm tasks according to established schedules, maintaining a steady workflow and meeting deadlines.
• Maintained farm equipment for optimal performance, reducing downtime and repair costs.
• Conducted regular inspections for pests and diseases on plants; applied appropriate treatments to maintain overall plant health.
• Safely operated heavy machinery including tractors, plows, cultivators, spreaders to complete necessary tasks efficiently.
• Cleared land and prepared soil for planting by tilling, grading and adding organic matter.
• Cleaned, repaired and maintained farm machinery and tools to keep resources in good working condition.

Construction Site Forman.Worked on numerous projects. Big Cajun #2 coal fired power plant. River Bend Nuclear Power Plant. Jimmy Swaggart Bible Collage and campuses. Murray Hydro Electric Power Plant.

• Read and interpreted blueprints, sketches and specifications to understand job.
• Planned and executed work with proper tools and materials to maximize productivity.
• Coordinated movement of materials and equipment to job sites.