Hernetta Franklin
Port Allen
Summary
Dedicated professional with a clean driving record and a strong focus on safety, honed at DS Bus South. Proven ability to train and mentor teams, fostering a positive work environment. Skilled in pre-trip inspections and defensive driving, ensuring compliance with all safety regulations while achieving timely passenger transport.
Experienced with navigating complex routes and ensuring passenger safety. Utilizes strong communication skills to manage diverse passenger needs effectively. Track record of reliability and punctuality in all aspects of transportation duties.
Overview
22
22
years of professional experience
Work History
Bus Driver
DS Bus South
02.2023 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Team Lead
Walmart
03.2013 - 04.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Shift Manager
KFC Taco Bell
06.2008 - 04.2012
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
Cashier
Hubben's Supermarket
06.2003 - 08.2005
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
No Degree - Education
Reach University
Oakland, CA05-2029
High School Diploma -
Port Allen High
Port Allen, LA05-2005
Skills
- Clean driving record
- Safety-focused
- Pre-trip inspections
- Weather condition driving
- Safety practices
- Defensive driving
Timeline
Bus Driver
DS Bus South
02.2023 - Current
Team Lead
Walmart
03.2013 - 04.2023
Shift Manager
KFC Taco Bell
06.2008 - 04.2012
Cashier
Hubben's Supermarket
06.2003 - 08.2005
No Degree - Education
Reach University
High School Diploma -
Port Allen High
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