Hollie Flower
Slidell,LA
Summary
Dedicated to delivering exceptional service while maintaining high cleanliness standards. Skilled in multitasking and collaboration, ensuring efficiency in fast-paced environments.
Overview
2
2
years of professional experience
Work History
To-Go Server
Hooters
Slidell, LA
05.2025 - 08.2025
- Delivered exceptional customer service by efficiently processing to-go orders and ensuring accuracy.
- Collaborated with kitchen staff to streamline order preparation and improve overall efficiency.
- Managed multiple orders simultaneously, maintaining composure in high-pressure situations.
- Trained new team members on menu items and company policies, fostering a collaborative environment.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
Shift Leader
Smoothie King
Slidell, LA
07.2023 - 08.2025
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Trained and mentored team members on product preparation and customer service techniques.
- Implemented efficient workflow processes, enhancing team productivity during peak hours.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Resolved customer complaints swiftly, fostering positive relationships and repeat business.
- Completed cash and credit card transactions accurately using POS software.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Education
No Degree - Nursing
Lousiana State University
Baton Rouge, LA05-2029
High School Diploma -
Slidell High School
Slidell, LA05.2025
Skills
- Strong multitasking
- Quick learner
- Sense of urgency
- Cleanliness standards
- Adaptable mindset
- Collaboration
- Menu item memorization
Timeline
To-Go Server
Hooters
05.2025 - 08.2025
Shift Leader
Smoothie King
07.2023 - 08.2025
No Degree - Nursing
Lousiana State University
High School Diploma -
Slidell High School