Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Bradley

Chalmette

Summary

Dedicated Medical Assistant with a proven track record of, enhancing patient satisfaction through compassionate care and efficient appointment management. Skilled in phlebotomy and medical records management, I foster trust and ensure compliance with HIPAA regulations while streamlining clinical operations for improved patient outcomes.

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

17
17
years of professional experience

Work History

Medical Assistant

Methodist Health System Foundation
07.2007 - 06.2014
  • Maintained cleanliness, inventory levels, and arrangement of clinical areas.
  • Documented client symptoms along with allergy, medication and medical background data accurately.
  • Arranged setup for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Increased efficiency in office by implementing digital filing system for patient records.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Improved clinical workflow with introduction of electronic health records system.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Taught patients about medications, procedures, and care plan instructions.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Measured patient spirometry.

Medical Assistant

Louisiana Heart Center
11.1997 - 06.2007
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation.
  • Taught patients about medications, procedures, and care plan instructions.
  • Oriented and trained new staff on proper procedures and policies.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

Education

Certificate Of Technical Studies - Medical Assistant

Bryman College
New Orleans, LA

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital signs monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Phlebotomy
  • Reliable team player
  • Procedure assistance
  • Compassionate
  • Immunization administration
  • Phlebotomy techniques
  • Specimens collection and processing
  • Patient assessments
  • Medical procedures
  • Laboratory specimen collection
  • Professionalism and ethics
  • Maintaining confidentiality
  • Insurance verification
  • Appointment setting
  • Compassionate caregiver
  • Medical records management
  • Sterilization techniques
  • First aid
  • Medical supply inventory
  • Equipment sterilization
  • Sterile technique
  • Complex Problem-solving
  • Trustworthy companion
  • Patient relations
  • Patient management
  • Inventory and supply management
  • OB/GYN procedures
  • Simple dressings
  • Medical billing and coding
  • Monitoring patient progress
  • Diagnostic procedures
  • Valid state driver's license
  • Companionship and emotional support
  • Laboratory maintenance
  • Medical equipment operation
  • Medical billing
  • Diagnostic testing assistance
  • Lab equipment operation
  • Lab equipment calibration
  • Antigen testing
  • Electrocardiographic rhythm recognition
  • Orthopedic splints
  • Diagnostic equipment expertise
  • Specimen labeling
  • Insurance authorizations

Timeline

Medical Assistant

Methodist Health System Foundation
07.2007 - 06.2014

Medical Assistant

Louisiana Heart Center
11.1997 - 06.2007

Certificate Of Technical Studies - Medical Assistant

Bryman College

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Holly Bradley