Holly Smith
Metairie
Summary
Results-driven professional with a proven history of delivering high-quality work. Recognized for strong communication and collaboration skills, consistently contributing to team success and organizational objectives. Committed to exceptional service and continuous professional growth.
Overview
11
11
years of professional experience
Work History
Shift Leader
Grace House
New Orleans
06.2024 - Current
- Maintained cleanliness and sanitation of work areas, equipment and utensils to ensure compliance with food safety regulations
- Managed inventory levels by monitoring stock levels, rotating products and notifying management of any shortages or discrepancies
- Collaborated with team members to ensure smooth operation during peak hours
- Communicated effectively with other staff members regarding menu items, special requests or dietary restrictions from customers
- Followed proper food handling procedures to minimize waste and maintain freshness
Assistant Manager
Bridge House thrift store
New Orleans
11.2021 - 09.2023
- Supervised and trained staff
- Review staff performance and offer constructive feedback
- Collaborated with team leads on setting and achieving team-specific goals
- Display merchandise to maximize purchasing appeal
- Organized sales and product demonstration
- Interacted with customers and resolved complaints or grievances
Customer Service Representative
Pelican Pointe Car Wash
Metairie
08.2018 - 11.2021
- Greeted customers
- Assisted customers with selecting type of service
- Accepted and processed payments
- Guided customers next steps
- Performed opening and closing duties
Sales Associate
Sylvester's Western Wear
Kenner
12.2013 - 06.2018
- Greeted customers
- Responded to customers questions
- Developed product knowledge
- Process payments
- Stocked merchandise
Education
Associate's degree - Medical Assisting
Blue Cliff College
Metairie, LA06.2009
General Studies -
Ridgewood Prepatory
Metairie, LA05.1995
Skills
- Leadership and management
- Retail sales expertise
- Point of sale (POS) systems
- Home care services
- Customer service excellence
- Organizational abilities
- Time management skills
- Assistant manager experience
- Merchandising strategies
- Staff training and development
References
References available upon request.
Timeline
Shift Leader
Grace House
06.2024 - Current
Assistant Manager
Bridge House thrift store
11.2021 - 09.2023
Customer Service Representative
Pelican Pointe Car Wash
08.2018 - 11.2021
Sales Associate
Sylvester's Western Wear
12.2013 - 06.2018
Associate's degree - Medical Assisting
Blue Cliff College
General Studies -
Ridgewood Prepatory
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