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Proven Systems Administrator with a track record of enhancing system security and efficiency at Microvision. Skilled in Hyper-V virtualization and delivering exceptional Tier 2 and Tier 3 support, demonstrating strong problem-solving abilities and a commitment to maintaining high data integrity. Excelled in network troubleshooting and user training, contributing to a secure and productive work environment.

Qualified Systems Administrator with strong background in system administration, ensuring smooth operation of IT infrastructure. Proven success in managing and maintaining servers, networks, and hardware, contributing to enhanced system reliability. Demonstrated expertise in troubleshooting complex technical issues and optimizing system performance.

Desktop Support Analyst - Help Desk Analyst -– Field Technician Migration Specialist Experiences as a Microsoft certified Professional with more than 10+ years of experience in Information Technology. Experience in providing help desk, desktop support, field, remote, telephone, and customer support for hardware, software, operating systems, networks, and servers. Also have experience in providing technical support and End-user documentation. Major Strengths: Experience in strategic planning, customer relations, business administration, and operations management Directing administration, sales, customer service, and technical support functions Managing the day-to-day operations of service/support employees Installing, imaging and configuring new laptops and desktops Providing support and service on data and voice networking architectures Providing desktop support for various parts of plants and employees having computer oriented and hardware or software problems Maintaining and updating security systems Maintaining customer service on special requirements and service issues Attending to phone calls and emails from customers needing support on a variety of issues Contacting customers to resolve hardware or software issues Tracking incidents using Remedy, HP Openview, HP Service Manager and BMC Footprint tickets systems Experience in Telecommunication and Banking domains

Experienced Systems Administrator with 15 years of expertise in design, development and maintenance of complex software and management of server infrastructures and data center operations across operating system platforms. Highly proficient in implementing enterprise solutions for business applications in broad scale, web-delivered environments. Determined to deliver best technical solutions to meet functional and business requirements. Diligent troubleshooter, with strong communication skills to interact effectively with employees and departments various IT environments. Flexible with positive work attitude focused on producing results under tight deadlines. Demonstrated understanding of the Software Development Life Cycle.

Seasoned Technology Specialist with experience in systems administration, maintenance and end-user training. Skilled in constructing solutions to achieve program compatibility and conduct system upgrades and installations. Knowledgeable in managing complicated systems, including Cloud Solutions and Virtualized operating systems, servers and specialized Application software.

Highly skilled in managing network and computer systems, with proven background in troubleshooting, software installation, and maintaining IT infrastructure. Known for strong problem-solving capabilities and ability to optimize system performance for enhanced operational efficiency. Demonstrated success in implementing security measures to protect data and network access. Made significant improvements in system reliability and user satisfaction through strategic planning and effective communication.

Holly VanSchoick

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Systems Administrator

Promotions Associate

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Associate of Applied Science - Business Administration

High School Diploma -

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Systems Administrator

Promotions Associate

Associate of Applied Science - Business Administration

High School Diploma -

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