Hope Butler
Denham Springs
Summary
Passionate professional with experience serving patients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Behavior Technician
Mercy Autism Center
Baton Rouge
04.2026 - Current
- Implemented individualized behavior intervention plans for clients with autism.
- Conducted one-on-one therapy sessions to support skill development.
- Collaborated with families to reinforce behavioral strategies at home.
Cashier / Customer Service Specialist
Michael's Arts & Crafts
01.2026 - 05.2026
- Provided customer service by assisting shoppers with purchases, questions, and product recommendations.
- Handled cash and card transactions accurately using POS systems.
- Resolved customer concerns professionally to ensure a positive experience.
- Maintained organized and clean checkout and sales areas.
Bomb Party Representative
Bomb Party LLC
04.2024 - 12.2025
- Built positive relationships with customers through communication and attentive service.
- Resolved concerns professionally to maintain satisfaction and trust.
- Demonstrated strong interpersonal skills and problem-solving abilities.
Online Grocery Associate
Walmart
12.2023 - 10.2024
- Assisted customers with questions and substitutions for online grocery orders.
- Maintained attention to detail when preparing orders to ensure accuracy.
- Collaborated with team members to improve workflow efficiency.
Team Member
Chick-fil-A
01.2022 - 12.2023
- Provided customer service in a fast-paced team environment.
- Handled financial transactions accurately using POS systems.
- Maintained safe, clean, and welcoming spaces for guests.
Education
Bachelor of Science - Psychology
Southeastern Louisiana University
Hammond, LA 08.2023 - 05.2027
Denham Springs High School
Denham Springs, LA 08.2020 - 05.2023
Skills
- Interpersonal Communication
- Empathy and Active Listening
- Team Collaboration
- Mentorship and Peer Support
- Problem Solving
- Customer Service
- Attention to Detail
- Time Management
- Behavior analysis
- Individualized treatment plans
- Client advocacy
- Data collection
- Conflict resolution
- Team collaboration
- Empathy development
Timeline
Behavior Technician
Mercy Autism Center
04.2026 - Current
Cashier / Customer Service Specialist
Michael's Arts & Crafts
01.2026 - 05.2026
Bomb Party Representative
Bomb Party LLC
04.2024 - 12.2025
Online Grocery Associate
Walmart
12.2023 - 10.2024
Bachelor of Science - Psychology
Southeastern Louisiana University
08.2023 - 05.2027
Team Member
Chick-fil-A
01.2022 - 12.2023
Denham Springs High School
08.2020 - 05.2023