Hope Fishburn
Lafayette
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work History
Server/Head Bartender
Bon Temps Grill
Lafayette
01.2025 - 01.2026
- Fully open and close the restaurant
- Train new employees
- Clean
- Side work
- Served food and beverages to guests while maintaining a friendly demeanor.
- Took and processed customer orders accurately and efficiently.
- Provided excellent customer service in fast-paced dining environment.
- Assisted in setting up dining areas for special events and daily service.
- Handled customer inquiries and resolved issues promptly and professionally.
- Supported team members during busy shifts by assisting with various tasks.
Server
Agave
Lafayette
08.2025 - 12.2025
- Provided excellent customer service in a fast-paced dining environment.
- Took food and drink orders accurately and promptly from guests.
- Assisted in training new servers on menu items and service standards.
Bar Lead
Outlaw Sushi
Florence
02.2024 - 07.2025
- Led bar team in crafting specialty cocktails and beverages.
- Managed inventory levels and ordered supplies as needed.
- Trained new staff on bar procedures and customer service excellence.
- Ensured cleanliness and organization of bar area throughout shifts.
- Collaborated with kitchen staff to create drink pairings for menu items.
- Monitored customer satisfaction and addressed inquiries promptly.
Patient Care Technician
Regional Eye Surgery Center
Baton Rouge
01.2023 - 05.2024
- Assisted patients with pre-operative and post-operative care procedures.
- Monitored vital signs and reported changes to nursing staff promptly.
- Prepared and maintained surgical instruments for eye surgery procedures.
- Educated patients on post-surgery care and medication administration.
- Documented patient information accurately in electronic health records system.
- Ensured cleanliness and organization of patient prep areas before surgeries.
- Collaborated with healthcare team to enhance patient comfort and safety.
- Provided direct patient care and assistance to healthcare team members.
Secretary
Area Home Lending
Baton Rouge
01.2023 - 03.2024
- Managed daily office operations and maintained efficient workflow standards.
- Coordinated scheduling and communication for mortgage application processes.
- Assisted clients with inquiries and provided information on lending options.
- Organized documentation and ensured compliance with regulatory requirements.
- Drafted correspondence and reports for management review and approval.
- Maintained filing systems to ensure easy access to important documents.
- Collaborated with team members to streamline administrative procedures.
- Prepared meeting agendas and took minutes for internal discussions.
Education
Over Comeaux High School
Lafayette, LASkills
- Attention to detail
- Fast learner
- Work good under pressure
- Kind and thoughtful
- Inventory management
Timeline
Server
Agave
08.2025 - 12.2025
Server/Head Bartender
Bon Temps Grill
01.2025 - 01.2026
Bar Lead
Outlaw Sushi
02.2024 - 07.2025
Patient Care Technician
Regional Eye Surgery Center
01.2023 - 05.2024
Secretary
Area Home Lending
01.2023 - 03.2024
Over Comeaux High School