Houston Vance

• Managed inventory control processes, ensuring accurate tracking and efficient storage of products totaling over $45 Million
• Maintained a clean and organized warehouse environment, adhering to safety regulations at all times
• Utilized forklifts and other equipment to safely load/unload shipments and move materials within the warehouse
• Performed regular quality checks on incoming/outgoing shipments to ensure accuracy and identify any discrepancies
• Resolved customer inquiries regarding order status or product availability in a prompt and professional manner
• Load/unload shipments and military transport of ammunition as well as storage and full accountability with an account record dating back for a decade

• Complete operations, basic maintenance, and upkeep of natural gas drilling rig to minimize down time saving losses of $4,500 per hour
• Forklift and man lift operations
• Operate, maintain, and service various equipment for oilfield solids control duties including but not limited to centrifuges, pumps, vertical dryers to recycle liquid material, cutting costs by 30%
• Operate heavy equipment including large wheel loader and forklift to move chemicals, cuttings waste, as well as, load/unload semi-trucks carrying chemicals, drying agents, and side dump haul off trucks taking waste disposal

• Exec Tech Helpdesk support for Department of State VIPs including Secretary of State as well as a over 50 Ambassadors and secretariat
• Ensured all new users were briefed on Physical Security of devices as well as provided guidelines on avoiding potential cyber security threats.
• Duties include Active Directory management, configuration and issuance of mobile communications devices(iPhones, laptops, iPads), VDI(classified and unclassified) management, Account creation, Cellular service administration

Company Overview: PROVALUS

• Lead a team of five Tier 1 helpdesk technicians to complete trouble tickets about a variety of end user issues
• Exchange server, Active Directory, LAN/WAN, Application Portal Management for thousands of users across multiple locations across the US
• Development of documentation for work flow, procedures, and How-to guides for more efficient day-to-day operations

• Worked with a team of 3 technicians to configure, deploy, and maintain tactical networking kits containing routers, switches, crypto devices, and phones in support of the US Army Training exercises in Fort Polk, La
• Fabrication of ethernet and fiber cables to utilize with the kits
• Utilization of microwave towers to reach outside of the wire locations for network establishment of VIPs

• COMSEC management
• COMSEC Responsible Officer
• Managed TS level Safe entry
• Cryptographic devices admin and maintenance
• Manage Defense Red Switch Network Database,
• Maintain and install endpoint user devices,
• GBS and iDirect management system setup/maintenance,
• Long-haul Communications,
• Utilized and trained other on SCIF Operations
• Supported Lieutenant General Directly at his home and office at all hours maintaining 99.9% uptime

• Deployed, Sustained, Troubleshot, and Repaired classified/unclassified voice, data, and networking systems including Cisco routers/switches as well as firewalls, telephony equipment and cryptographic devices worth over $30M with an emphasis on cyber security at all times.
• Extensive hands on and classroom environment training for all of the listed equipment as well