Hillary Smith
Kenner
Summary
Compassionate X-Ray Technologist with extensive experience at Ochsner Clinic Foundation Hospital and Pelican State Outpatient, skilled in diagnostic imaging and patient care. Achieved high-quality imaging results while reducing exam errors through meticulous attention to detail. Proficient in PACS operation and dedicated to enhancing patient comfort and safety during procedures.
Expertise in operating complex radiographic equipment, ensuring accurate image capture, and maintaining patient safety. Strong focus on teamwork and adaptability, consistently delivering reliable results in dynamic environments. Known for excellent patient care, attention to detail, and technical proficiency in radiologic procedures and protocols.
Knowledgeable Healthcare professional with significant background in radiology positions. Committed to building and managing high-performing teams to regularly surpass expectations. Administers budgets, coordinates logistics and maintains smooth department operations.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
23
23
years of professional experience
Work History
X-Ray Technologist
Ochsner Clinic Foundation Hospital
01.2003 - Current
- Provided compassionate support to patients experiencing anxiety or discomfort during procedures.
- Reduced radiation exposure risks by strictly adhering to safety protocols and guidelines during X-ray procedures.
- Enhanced patient care by accurately positioning patients and adjusting equipment for optimal imaging results.
- Assisted doctor during procedures, helping to run machinery and keep patients comfortable and still.
- Documented patient data and histories and updated charts with current information.
- Imaged patients with advanced GE machinery to show internal structures, systems and blood flow in support of clinical activities.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Prepared and positioned patients for imaging procedures.
- Participated in continuing education programs related to radiology.
- Explained imaging procedures to patients, offering comfort and assistance.
- Coordinated with other healthcare personnel to deliver quality patient care.
- Prepared and mixed contrast agents for enhanced imaging.
- Instructed patients on proper positioning for imaging.
- Decreased exam errors with meticulous attention to detail when following physician orders and imaging protocols.
- Increased department efficiency by cross-training in CT and X-ray technology for additional coverage.
- Enhanced patient comfort and safety with meticulous adherence to MRI safety protocols.
- Operated MRI equipment, set imaging factors, and manipulated software to generate quality and accurate images.
- Prepared patients for MRI procedures and monitored their condition during the scan.
- Positioned patients to obtain quality MRI images.
- Utilized multiple MRI scanner models including T1-weighted, T2-weighted, and diffusion-weighted imaging.
- Trained and supervised new radiologic technologists and technicians.
X-Ray Technologist Manager
Pelican State Outpatient Center
05.2007 - 03.2024
- Contributed to a positive patient experience by providing clear instructions and addressing concerns before, during, and after procedures.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Exceeded compliance standards during inspections by following established guidelines for radiation safety, infection control, and waste disposal practices.
- Promoted a team-centered environment through effective communication with colleagues regarding patient information and procedure coordination efforts.
- Streamlined workflow by efficiently managing patient scheduling, documentation, and case followups.
- Implemented process improvements that streamlined pre-appointment preparation tasks such as verifying insurance coverage and obtaining medical history records from referring physicians'' offices when necessary.
- Enhanced departmental productivity levels by maintaining an organized work area conducive to efficient workflow management.
- Maintained up-to-date knowledge of industry advancements through continuous professional development activities.
- Maintained examination rooms and restocked medical and radiologic supplies.
- Consistently met or exceeded departmental performance metrics by effectively managing time and resources during high-volume periods.
- Managed admissions forms, patient instructions and consent documentation.
- Obtained blood samples for related laboratory testing and conducted basic tests such as flu, covid, strep, and urinalysis.
- Improved department efficiency by training new hires on proper techniques, protocol adherence, and equipment usage.
- Evaluated images for technical quality and accuracy.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
- Repaired and troubleshot radiologic equipment.
- Trained and supervised new radiologic technologists and technicians.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
X-Ray Technologist/Staff MRI Technologist
Tulane Medical Center
10.2002 - 12.2009
- Developed and processed radiologic film to aid in diagnostics and patient monitoring with high-quality imagery.
- Minimized retakes by carefully reviewing images for quality assurance purposes before submitting them to radiologists for interpretation.
- Positioned patients for optimal comfort and set up effective sterile fields before procedures.
- Imaged patients with advanced MRI GE machinery to show internal structures, systems and blood flow in support of clinical activities.
- Operated radiologic equipment to produce diagnostic images and films.
- Performed radiographic imaging procedures according to established protocols.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Demonstrated adaptability in performing various types of MRI studies based on individual needs, such as neurological or musculoskeletal scans.
- Maintained high levels of accuracy in MRI positioning, resulting in precise image acquisition for diagnosis.
- Assisted in training new technologists, sharing expertise and knowledge to improve overall team performance.
- Optimized image quality through careful calibration of MRI equipment settings according to specific exam requirements.
- Managed inventory control for supplies within the department, ensuring availability of necessary materials without excess expense or waste.
- Ensured safe MRI examinations by strictly adhering to safety guidelines and monitoring patients during scans.
- Reduced patient wait times by efficiently managing appointment schedules and optimizing workflow.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Administered IV drugs to patients to create contrasts on scanned images.
- Assisted doctor during procedures, helping to run machinery and keep patients comfortable and still.
- Prepared and positioned patients for imaging procedures.
- Prepared and mixed contrast agents for enhanced imaging.
- Operated MRI equipment, set imaging factors, and manipulated software to generate quality and accurate images.
- Prepared patients for MRI procedures and monitored their condition during the scan.
- Positioned patients to obtain quality MRI images.
- Utilized multiple MRI scanner models including T1-weighted, T2-weighted, and diffusion-weighted imaging.
- Trained and supervised new radiologic technologists and technicians.
Education
Associate of Science - Radiology
Delgado Community College
New Orleans, LA10-2002
Skills
- PACS proficiency
- Patient confidentiality
- X-rays
- HIPAA compliance
- Direct patient care
- Portable radiography
- Records management
- Pediatric radiography
- Orthopedic imaging
- Patient shielding techniques
- Patient care
- Trauma imaging
- Staff education
- Patient education
- Staff education and training
- Indirect patient care
- Magnetic resonance imaging
- Patient management
- Computed tomography
- Digital radiography
- Medical terminology
- HIPAA
- Patient safety
- Staff training
- Medication administration
- Quality control
- Venipuncture
- Patient positioning
- Data confidentiality
- PACS operation
- X-ray machine operation
- Contrast media administration
- Caring and compassionate
- Attention to detail
- Certified in CPR/AED
Timeline
X-Ray Technologist Manager
Pelican State Outpatient Center
05.2007 - 03.2024
X-Ray Technologist
Ochsner Clinic Foundation Hospital
01.2003 - Current
X-Ray Technologist/Staff MRI Technologist
Tulane Medical Center
10.2002 - 12.2009
Associate of Science - Radiology
Delgado Community College
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