Self-assured Head Waiter decreases employee stress while increasing customer satisfaction and overall revenue. Fantastic attention to detail and understanding of food and beverage pairings. Specialize in modernizing service standards for long-term restaurant success.
· Worked closely with teams to coordinate food delivery timing, ensuring that meals were served hot and fresh to guests.
· Created comprehensive timelines and schedules, breaking down tasks and milestones to ensure project/event progress according to plan.
· Solicited feedback from guests and addressed any concerns or complaints promptly, aiming to resolve issues and maintain positive restaurant reputation.
· Developed and delivered persuasive sales presentations, proposals, and demonstrations, tailoring solutions to meet each client's unique needs.
· Conducted market research to identify emerging trends, customer preferences, and competitive landscapes, enabling data-driven decision-making.
· Cultivated and maintained strong, long-term relationships with clients, ensuring exceptional customer satisfaction and loyalty.
KEY CLUB
· Work effectively with a diverse group of volunteers or team members, emphasizing teamwork and interpersonal skills.
· Discussed involvement in building and maintaining positive relationships with community members, donors, or beneficiaries.
· Involved in several fundraising campaigns.