IESHA NICOLE GEORGE
Baton Rouge,LA
Summary
Detail-oriented Accounting Professional with 6+ years of experience in accounts receivable, billing, collections, account reconciliation, customer account management, transaction processing, and financial operations. Promoted to Accounts Receivable Analyst in November 2025 after demonstrating strong analytical, reporting, and financial management skills. Earned an Associate of Applied Science in Accounting and a Certificate of Technical Studies in Accounting Technology. QuickBooks Certified User with additional credentials in Google AI Essentials and Intentional Problem Solving. Proficient in QuickBooks, Microsoft Excel, Banner ERP, Cognos, CashNet, and financial reporting systems. Recognized for accuracy, problem-solving, compliance, and process improvement.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Accounts Receivable Analyst
BATON ROUGE COMMUNITY COLLEGE
201 Community College Dr
11.2025 - Current
- Analyze and manage over 500 student accounts receivable portfolios to ensure accurate billing, collections, payment application, and account maintenance.
- Analyzed aging reports and resolved account discrepancies to support timely collections and improve cash flow management.
- Processed and reconciled high-volume student account transactions while maintaining accuracy and compliance with institutional policies.
- Perform account reconciliations involving tuition, fees, scholarships, exemptions, refunds, and third-party sponsorship accounts.
- Generate and analyze financial reports using Banner ERP, Cognos, CashNet, and reporting tools to support operational decision-making.
- Identify and resolve billing and payment discrepancies through detailed account research and transaction analysis.
- Support month-end accounting activities, audit preparation, compliance reviews, and financial record maintenance.
- Collaborate with internal departments to resolve account issues and improve collection efforts.
- Maintain detailed financial documentation while ensuring compliance with institutional, state, and federal regulations.
Accounts Receivable Clerk
BATON ROUGE COMMUNITY COLLEGE
201 Community College Dr
11.2023 - 11.2025
- Managed accounts receivable functions, billing operations, collections activities, and payment processing.
- Created invoices and itemized statements for third-party agencies and sponsors.
- Monitored aging reports and followed up on outstanding balances to support revenue recovery.
- Reconciled BankMobile disbursement reports and supported audit preparation activities.
- Processed tuition payments, refunds, exemptions, returned checks, and account adjustments.
- Maintained accurate financial records using Banner ERP, Cognos, and CashNet systems.
Accounting Intern
DELGADO COMMUNITY COLLEGE
201 Community College Dr
06.2025 - 08.2025
- Utilized QuickBooks accounting software to record transactions and maintain financial records.
- Assisted with account reconciliation, financial reporting, and accounting system functions.
- Applied accounting principles through practical accounting and business applications.
Customer Service Representative
BATON ROUGE COMMUNITY COLLEGE
201 Community College Dr
10.2019 - 11.2023
- Delivered cashiering and customer service support for prospective, current, and former students.
- Assisted with student account inquiries, payment processing, exemptions, and account maintenance.
- Processed incoming mail, scholarship payments, returned checks, and financial documentation.
- Managed high-volume communications while maintaining excellent customer service standards.
Education
Associate of Applied Science - Accounting
Delgado Community College
615 City Park Ave, New Orleans, LA 7011905-2026
Certificate of Technical Studies (CTS) - Accounting Technology – Account Clerk
Delgado Community College
615 City Park Ave, New Orleans, LA 7011912-2025
Skills
- Accounting & Finance
- Accounts Receivable Management
- Account Reconciliation
- Financial Reporting
- Billing & Invoicing
- Collections Management
- Transaction Processing
- Financial Records Management
- Audit Support
- Regulatory Compliance
- Aging Report Analysis
- Cash Flow Management
- Payment Processing
- Third-Party Billing
- Account Analysis
- Software & Technology
- QuickBooks Online (Certified)
- Microsoft Office Suite
- Banner ERP
- Cognos Reporting
- CashNet
- Argos
- Adobe Acrobat
- WinSCP
- Ring Central
- Professional Skills
- Data Analysis
- Problem Solving
- Critical Thinking
- Business Communication
- Attention to Detail
- Time Management
- Customer Relations
- Process Improvement
- Organizational Skills
- Financial Statement Support
- Financial Analysis
- Reconciliation
- Audit Preparation
- Compliance Monitoring
- Data Analysis & Reporting
- Documentation Management
- Revenue Cycle Management
- Cash application
- Bookkeeping
- Debt collection
- Teamwork and collaboration
- Multitasking
- Reliability
Certification
- QuickBooks Certified User – Online Version
- Intuit
- Issued: July 24, 2025
- Expires: July 24, 2030
- Verified Credential
- Google AI Essentials Specialization
- Google via Coursera
- Completed: March 24, 2026
- Verified Learner
- Badge ID: OSKpCMcaQGWiQjHGbiBCA
- Skills Acquired
- Artificial Intelligence
- Business Workflow Analysis
- Prompt Engineering
- Natural Language Processing
- Large Language Models
- Complex Problem Solving
- Intentional Problem Solver Badge
- University of Phoenix
- Skills Demonstrated
- Critical Thinking
- Analytical Reasoning
- Strategic Decision-Making
- Problem Resolution
Timeline
Accounts Receivable Analyst
BATON ROUGE COMMUNITY COLLEGE
11.2025 - Current
Accounting Intern
DELGADO COMMUNITY COLLEGE
06.2025 - 08.2025
Accounts Receivable Clerk
BATON ROUGE COMMUNITY COLLEGE
11.2023 - 11.2025
Customer Service Representative
BATON ROUGE COMMUNITY COLLEGE
10.2019 - 11.2023
Associate of Applied Science - Accounting
Delgado Community College
Certificate of Technical Studies (CTS) - Accounting Technology – Account Clerk
Delgado Community College