Ifeoluwa Alabi
Entrepreneur
Ikorodu, Lagos
Summary
Dynamic professional with a proven track record at Nigeria Customs Service, enhancing operational efficiency and customer satisfaction. Excelled in prioritization and effective communication, significantly boosting sales at Ascon Oil and Gas through targeted strategies and strong client relationships. Skilled in route planning and teamwork, consistently achieving goals with a collaborative approach.
Overview
9
9
years of professional experience
Work History
Dispatcher Office Assistant
Nigeria Customs Service
Idiroko, Ogun State
02.2024 - Current
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Answered and managed incoming and outgoing documents and files, while recording accurate messages for distribution to office staff.
- Provided exceptional customer service while handling incoming documents and files from the public, gathering essential information for appropriate response measures.
- Maintained accurate records of dispatched documents and files, ensuring thorough documentation for future reference.
- Managed detailed logs of dispatch activities to support continuous improvement initiatives.
Sales Assistant
Muyad Oil and Gas Nigeria Limited
Lagos, Nigeria
06.2017 - 04.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Sales Officer
Ascon Oil and Gas Nigeria Limited
Lagos, Nigeria
01.2016 - 02.2017
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
Education
High School Diploma -
Santa Maria College
Lagos, Nigeria 04.2001 -
High School Diploma -
Command Day Secondary School Ikeja
Lagos, Nigeria 04.2001 -
Bachelor of Arts - English And Literary Studies
Ekiti State University
Ekiti State 04.2001 -
Skills
Prioritization
Teamwork and Collaboration
Problem-solving abilities
Multitasking Abilities
Self Motivation
Effective Communication
Route Planning
Scheduling Coordination
Languages
English
Beginner (A1)
Yoruba
Beginner (A1)
Timeline
Dispatcher Office Assistant
Nigeria Customs Service
02.2024 - Current
Sales Assistant
Muyad Oil and Gas Nigeria Limited
06.2017 - 04.2019
Sales Officer
Ascon Oil and Gas Nigeria Limited
01.2016 - 02.2017
High School Diploma -
Santa Maria College
04.2001 -
High School Diploma -
Command Day Secondary School Ikeja
04.2001 -
Bachelor of Arts - English And Literary Studies
Ekiti State University
04.2001 -
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