Overview
Work History
Education
Skills
References
Timeline
Generic

India Woods

New Orleans

Overview

6
6
years of professional experience

Work History

Clinic Office Manager

Doctors After Hours
New Orleans
09.2019 - Current
  • Processed employee payroll using HR software applications.
  • Developed patient care protocols to ensure that all patients received appropriate medical care.
  • Prepared monthly reports on operational performance metrics such as revenue growth, cost savings initiatives and customer satisfaction ratings.
  • Facilitated communication between various departments within the clinic organization.
  • Reviewed insurance claims for accuracy prior to submission for payment processing.
  • Provided oversight for inventory management of medical supplies, equipment and medications.
  • Resolved customer complaints regarding clinical services in a timely manner.
  • Assisted with the hiring, training and scheduling of clinic staff.
  • Maintained relationships with vendors providing medical supplies or equipment to the clinic.
  • Implemented new software systems to streamline administrative processes within the clinic.
  • Explained policies, procedures and services to patients.
  • Recruited, hired and trained new medical and facility staff.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.

Education

Nationally Registered Certified Medical Assistant - Medical Assistant

Eastern College of Health Vocations
New Orleans, LA
07-2019

High School Diploma -

John Ehret High School
05-2008

Some College (No Degree) - General Studies

Delgado Community College
New Orleans, LA

Some College (No Degree) - Medical Billing And Coding

Nunez Community College
Chalmette, LA

Skills

  • Payroll administration
  • Patient care protocols
  • Operational reporting
  • Insurance claims review
  • Inventory management
  • Customer service

References

References available upon request.

Timeline

Clinic Office Manager

Doctors After Hours
09.2019 - Current

Nationally Registered Certified Medical Assistant - Medical Assistant

Eastern College of Health Vocations

High School Diploma -

John Ehret High School

Some College (No Degree) - General Studies

Delgado Community College

Some College (No Degree) - Medical Billing And Coding

Nunez Community College

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India Woods