Innocent Asebe
Ikeja
Summary
Results-driven Sales Associate experienced in driving sales and enhancing customer service. Achieved 20% sales growth through effective upselling techniques and strategic adaptability while fostering team collaboration and customer relationships. Committed to delivering exceptional client service and exceeding performance standards.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Sales Associate
Trads marketing and distribution Solutions ltd
Lagos
11.2023 - Current
- Assisted customers with product selection and inquiries daily.
- Helped customers find specific products, answered questions, and offered product advice.
- Educated customers on product features and benefits effectively.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Upsold additional items based on customer interests and needs.
- Processed sales transactions accurately using point-of-sale systems.
- Handled customer complaints and resolved issues promptly and professionally.
- Collaborated with team members to enhance customer service experiences.
- Maintained product displays and ensured stock availability consistently.
- Participated in inventory management and restocking procedures regularly.
- Conducted inventories on a regular basis to track stock levels.
- Supported promotional events by setting up displays and materials efficiently.
- Developed promotional strategies to increase sales volume.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Worked with fellow sales team members to achieve group targets.
Customer service personnel
Promise Hospital
Lagos
02.2022 - 10.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Educational instructor
Primetouch College
Lagos
01.2021 - 04.2022
- Developed engaging lesson plans for diverse student groups.
- Facilitated interactive classroom activities to enhance learning experiences.
- Assessed student progress through regular evaluations and feedback sessions.
- Collaborated with faculty to create interdisciplinary curriculum initiatives.
- Mentored junior instructors in effective teaching strategies and classroom management.
- Communicated regularly with parents regarding student performance and classroom events.
- Collaborated with colleagues, administrators, parents, and community members to ensure a successful educational experience for all students.
- Utilized a variety of teaching methods such as lectures, discussions, multimedia presentations, and demonstrations to facilitate student understanding of course material.
- Created an effective classroom environment conducive to learning and appropriate behavior management techniques.
- Conducted assessments to measure student progress and evaluate effectiveness of instructional strategies.
- Attended professional development workshops to stay abreast of current trends in education.
- Implemented differentiated instruction strategies that align with each student's individual learning style.
- Encouraged positive social interaction among students through cooperative learning activities.
- Facilitated small group instruction sessions for targeted students who require additional assistance.
Education
Master of Science - Science
University of Lagos
Lagos, Nigeria 10.2018 - 01.2020
Bachelor of Science - Cell Biology And Genetics
University of Lagos
Lagos, Nigeria 10.2011 - 11.2015
Ordinary National Diploma(OND) - Science Laboratory Technology
Yaba College of Technology
Lagos, Nigeria 08.2007 - 08.2009
Skills
- Point-of-sale systems
- Inventory management
- Sales performance
- Product knowledge
- Product sales
- Sales forecasting
- Customer relationship management
- Upselling techniques
- Sales strategy adaptation
- Retail loss prevention
- Sales analytics
- Lead generation
- Team collaboration
- Problem-solving skills
- Conflict resolution
- Goal oriented
- Effective communication
- Innovative thinking
- Client service
Languages
English
First Language
English
Proficient (C2)
C2
Affiliations
Composer of music gospel
Footballing
Swimming
Voracious reader
Preaching/teaching
Accomplishments
- Best sales personnel 2025
References
References available upon request.
Timeline
Sales Associate
Trads marketing and distribution Solutions ltd
11.2023 - Current
Customer service personnel
Promise Hospital
02.2022 - 10.2023
Educational instructor
Primetouch College
01.2021 - 04.2022
Master of Science - Science
University of Lagos
10.2018 - 01.2020
Bachelor of Science - Cell Biology And Genetics
University of Lagos
10.2011 - 11.2015
Ordinary National Diploma(OND) - Science Laboratory Technology
Yaba College of Technology
08.2007 - 08.2009