Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Isaac Johnson

Shreveport

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Key Carrier

Dollar General
05.2025 - Current
  • Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
  • Boosted sales performance with consistent promotion of products and services to customers during transactions.
  • Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
  • Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
  • Elevated overall store presentation through diligent merchandising efforts, creating visually appealing displays that enticed customers to make purchases.
  • Contributed to increased revenue by consistently achieving or surpassing sales targets through upselling techniques and excellent customer service.
  • Streamlined operations by effectively managing opening and closing store procedures, ensuring timely readiness for business.
  • Actively participated in loss prevention efforts, identifying potential risks and implementing countermeasures to minimize shrinkage.
  • Safeguarded company assets by ensuring proper maintenance and handling of store equipment, reducing repair costs and downtime.
  • Reduced losses by vigilantly monitoring inventory levels, identifying discrepancies, and taking corrective actions as needed.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed store personnel by delegating tasks and supervising daily operations.

Server

IHOP
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Content Creator

TikTok
08.2020 - Current
  • Applied current editing and photography tools to tell great stories.
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
  • Enhanced brand recognition through the development of tailored marketing materials and visually appealing graphics.
  • Continuously honed content strategy by regularly monitoring data analytics, using insights to inform future decision-making and drive ongoing improvements.
  • Enhanced reader engagement with well-researched blog posts, incorporating SEO best practices to improve search rankings.
  • Developed guest posting strategy, contributing to authoritative blogs in industry to establish thought leadership and backlinking opportunities.
  • Managed content distribution across multiple channels, ensuring cohesive and consistent brand message.
  • Streamlined content production workflow with project management tools, improving team efficiency and reducing time to market for new content pieces.
  • Analyzed performance data to refine content strategy, leading to improved engagement metrics across all channels.
  • Conducted market research to identify emerging trends, enabling development of timely and relevant content that resonated with audience.
  • Led content audit to identify and refresh outdated material, keeping website content relevant and engaging.
  • Developed comprehensive content calendar to streamline production, ensuring timely publication and fostering audience growth.
  • Crafted email marketing campaigns that nurtured leads into conversions, utilizing compelling copy and targeted messaging.
  • Engaged with audiences to create memorable experiences at live performances.
  • Performed live shows at various venues throughout region.
  • Utilized improvisation techniques to enhance shows.
  • Strengthened content through proofreading and editing.

Mold Polisher

Radius Aero Space
07.2021 - 02.2024
  • Contributed to the reduction of production time by accurately assessing and addressing surface irregularities on molds.
  • Improved overall product quality with comprehensive inspection processes at every stage of polishing.
  • Provided support to toolmakers by preparing and finishing high-quality molds for manufacturing use.
  • Continuously updated knowledge on industry trends, staying current with best practices for mold polishing techniques.
  • Optimized performance with adherence to strict preventive maintenance schedules for all polishing equipment.
  • Increased production efficiency with careful attention to detail in mold preparation.
  • Streamlined workflow by organizing workspace, tools, and materials for easy access during daily tasks.
  • Conducted thorough documentation of completed work tasks, contributing to accurate record-keeping and efficient communication within the team.
  • Completed multiple projects simultaneously while maintaining focus on quality assurance and meeting deadlines.
  • Enhanced mold quality by meticulously polishing and inspecting each piece.
  • Developed expertise in various polishing techniques, adapting methods as needed for specific projects or materials.
  • Produced completed tasks within agreed specifications and tolerances.
  • Finished flooring by leveling, sanding, and inspecting.
  • Applied chemical solutions and used polishing machines to clean all installation surfaces, equipment, tools, work sites and storage areas.
  • Studied blueprint or layout on workpiece to visualize grinding and plan sequence of operations.

Forklift Operator

Capstone Logistics, LLC
09.2017 - 07.2021
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
  • Contributed to warehouse organization by efficiently utilizing storage spaces and aisles.
  • Reduced product damage by adhering to strict handling and lifting protocols.
  • Reduced instances of stock discrepancies, meticulously tracking goods received against purchase orders.
  • Maintained clean and safe work environment, contributing to reduction in workplace accidents.
  • Facilitated collaborative work environment, readily assisting colleagues in heavy lifting tasks.
  • Enhanced customer satisfaction by ensuring that goods were handled with care, minimizing returns due to damage.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
  • Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
  • Hooked tow trucks to trailer hitches and fastened attachments with hitchpins.
  • Turned valves and opened chutes to dump, spray or release materials from dump cars or storage bins into hoppers.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.

Order Picker

Amazon
01.2016 - 09.2017
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
  • Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
  • Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
  • Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
  • Assisted in managing inventory levels, performing routine cycle counts, and reconciling discrepancies as needed.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Recorded daily activities for inventory control.

Education

High school diploma -

Joe T. Robinson High School
05.2010

Skills

  • Dedicated work ethic
  • High-quality client service
  • Cash transaction processing
  • Client relationship management
  • Reliable workplace professionalism
  • Hospitality management skills
  • Effective memory retention
  • Streamlined food distribution
  • High-capacity dining management
  • Effective service prioritization
  • Cross-functional collaboration
  • Attention to detail in order processing
  • Inventory replenishment
  • Food safety practices
  • Customer engagement techniques
  • Fulfillment coordination
  • Shipping and receiving
  • Efficient loading and unloading
  • Licensed forklift operator
  • General laborer
  • Order picking
  • Proficient in road safety practices
  • Punctual and reliable
  • Pallet load optimization
  • Lift equipment operation
  • Heavy equipment operation
  • OSHA workplace safety
  • Product inspection
  • Risk management in warehouse operations
  • First aid training
  • Teamwork and collaboration
  • Staff training and development
  • Staff management
  • Computer skills
  • Active listening
  • Problem resolution
  • Effective verbal communication

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 25 staff members.
  • Resolved product issue through consumer testing.

Certification

  • Forklift Certification
  • Driver's License
  • Pallet Jack Certification

Timeline

Key Carrier

Dollar General
05.2025 - Current

Server

IHOP
03.2024 - Current

Mold Polisher

Radius Aero Space
07.2021 - 02.2024

Content Creator

TikTok
08.2020 - Current

Forklift Operator

Capstone Logistics, LLC
09.2017 - 07.2021

Order Picker

Amazon
01.2016 - 09.2017

High school diploma -

Joe T. Robinson High School

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Isaac Johnson