Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Mackay

Mandeville

Summary

A reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences.Known for maintaining speed and accuracy in high-traffic times.

Overview

5
5
years of professional experience

Work History

Ulta Beauty Sales Associate

Target
08.2024 - Current
  • Increased beauty product sales by providing personalized consultations and recommendations to clients.
  • Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
  • Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
  • Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
  • Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Waitress/Key Holder

Abita Roasting Company
07.2020 - 12.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.

Waitress

That's Amore Pizzeria
11.2019 - 12.2020
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Bachelor of Arts - Psychology

Southeastern Louisiana University
Hammond, LA
05-2027

High School Diploma -

Mandeville High School
Mandeville, LA
05-2023

Skills

  • Upselling strategies
  • Client relationship building
  • Guest services
  • Customer loyalty
  • Customer service
  • Problem-solving
  • Friendly and outgoing

Timeline

Ulta Beauty Sales Associate

Target
08.2024 - Current

Waitress/Key Holder

Abita Roasting Company
07.2020 - 12.2023

Waitress

That's Amore Pizzeria
11.2019 - 12.2020

Bachelor of Arts - Psychology

Southeastern Louisiana University

High School Diploma -

Mandeville High School
Isabella Mackay