Isabella Wiley
Baton Rouge
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Adaptable to changing situations and high-stress atmospheres. Committed to creating a warm and inviting atmosphere for clients, as well as within the workplace. Committed to maintaining high standards for efficiency, productivity and accuracy.
Overview
4
4
years of professional experience
Work History
Front Desk Student Worker
Louisiana Transportation Research Center
01.2025 - Current
- Provide general assistance with day-to-day tasks to support office operations.
- Monitor building entrance and maintain records of people entering and exiting.
- Greet visitors in a kind and welcoming manner to ensure proper sign-in procedures when required.
- Provide directions and assistance to visitors to help them navigate the building and access resources efficiently.
- Handle incoming and interdepartmental phone calls and direct them appropriately.
- Manage deliveries, including receiving, distributing, and recording packages.
Administrative Assistant
Migues Deloach Company
10.2022 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted with data entry and administrative support tasks to help meet team goals.
- Maintained physical and computer-based filing systems.
- Examined, categorized, and sorted high volumes of incoming and pre-existing documents.
- Operated office equipment to scan and copy documents.
- Archived and disposed of documents according to established policies.
Caregiver Attendant
Nay's Childcare & Preschool
05.2021 - 08.2022
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Built strong relationships with clients to deliver emotional support and companionship.
- Led children in creative and educational activities while maintaining safe and orderly group.
- Encouraged children to develop healthy social and emotional skills.
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Managed over 100 children daily with team of caregivers.
Education
Bachelor of Arts - Architecture
Louisiana State University
Baton Rouge, LA05-2028
High School Diploma -
Avoyelles Public Charter School
05.2023
Skills
- Greeting Visitors
- Customer Service
- Strategy Management
- Problem-Solving Techniques
- Time Management
- Organizational Skills
- Company Relations
- Computer Proficiency
- General Office Functions
- Records and Files Maintenance
Timeline
Front Desk Student Worker
Louisiana Transportation Research Center
01.2025 - Current
Administrative Assistant
Migues Deloach Company
10.2022 - 08.2023
Caregiver Attendant
Nay's Childcare & Preschool
05.2021 - 08.2022
Bachelor of Arts - Architecture
Louisiana State University
High School Diploma -
Avoyelles Public Charter School
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