Isabelle Lopez
New Orleans
Summary
Dynamic Sales Floor Manager with a proven track record at Royal Praline Company, excelling in retail staff management and inventory optimization. Recognized for enhancing customer engagement through effective communication and innovative product presentation strategies, resulting in increased sales and customer loyalty. Committed to fostering a collaborative team environment.
Overview
9
9
years of professional experience
Work History
Sales Floor Manager
Royal Praline Company
03.2021 - 12.2025
- Oversaw daily sales floor operations, ensuring optimal staffing and customer service.
- Trained and mentored team members on product knowledge and sales techniques.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
- Analyzed sales data to identify trends, improving inventory management practices.
- Developed promotional strategies that increased customer engagement and satisfaction.
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
- Enter vouchers/invoices into system upon product arrival
- Order products with select local vendors
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Most Currently, price check all items and increase them based on recent tariffs ever changing.
Top Seller
Bath & Body Works
09.2018 - 03.2020
- Delivered exceptional customer service, enhancing overall shopping experience and fostering loyalty.
- Assisted customers in product selection, utilizing extensive knowledge of merchandise to drive sales.
- Maintained visual merchandising standards, ensuring attractive displays aligned with brand guidelines.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Utilized product knowledge to educate customers on features and benefits.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
Sales Associate
Justice For Girls
01.2018 - 06.2018
- Managed inventory levels, ensuring optimal stock availability and minimizing discrepancies.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
Sales Associate
Blu Spero Boutique
01.2017 - 06.2017
- Increased customer engagement through personalized product recommendations and attentive service.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and provided outstanding customer service.
Education
No Degree - Anthropology: Archaeology/Sociology
University of Louisiana At Lafayette
Lafayette, Louisiana, LASkills
- Keyholder
- Retail staff management
- Product presentation
- Inventory management
- Communication
- Problem Solving
Languages
French
Professional Working
Timeline
Sales Floor Manager
Royal Praline Company
03.2021 - 12.2025
Top Seller
Bath & Body Works
09.2018 - 03.2020
Sales Associate
Justice For Girls
01.2018 - 06.2018
Sales Associate
Blu Spero Boutique
01.2017 - 06.2017
No Degree - Anthropology: Archaeology/Sociology
University of Louisiana At Lafayette