Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ivy Dixon

Harvey

Summary

Dedicated professional with a proven track record at CrescentCare NoAids Task Force, excelling in patient care and housing stability. Leveraged exceptional organizational skills and a compassionate approach to enhance patient experiences and support HIV/Hep C interventions. Demonstrated teamwork and problem-solving abilities, achieving significant improvements in patient education and support services.

Overview

2025
2025
years of professional experience

Work History

Phlebotomist

CrescentCare NoAids Task Force

• Screened and enrolled patients in Health Models intervention HIV and/ or

Hep C interventions

• Provided instruction and counseling quarterly to HIV patients

• Provided Hep C education twice a year on prevention, testing, treatment and

medication adherence importance

• Secured signed consent forms, enrollment paperwork and eligibility forms

for all program participants

• Facilitated patient Clin card incentive transactions and ensured Hep C

incentives were distributed daily

Housing Specialist

CrescentCare NoAids Task Force
10.2024 - Current

Assess housing needs of clients and develop individualized housing plans.

• Connect clients with rental assistance programs, housing vouchers, and other resources.

• Collaborate with landlords to secure affordable housing options and mediate tenant-landlord disputes.

• Conduct home visits to ensure clients maintain housing stability and compliance with lease agreements.

• Educate clients on tenant rights, responsibilities, and budgeting for long-term stability.

  • • Maintain accurate records in compliance with organizational and funding requirements.

Health Models Coordinator

CrescentCare NoAids Task Force
03.2016 - 04.2023

• Screened and enrolled patients in Health Models intervention HIV and/ or

Hep C interventions

• Provided instruction and counseling quarterly to HIV patients

• Provided Hep C education twice a year on prevention, testing, treatment and

medication adherence importance

• Secured signed consent forms, enrollment paperwork and eligibility forms

for all program participants

• Facilitated patient Clin card incentive transactions and ensured Hep C

incentives were distributed daily

Phlebotomist/ Unit Clerk

University Medical Center
08.2014 - 12.2015
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Performed general office duties; answered multiple phone lines, ordered office and medical supplies
  • • Maintained records management database systems, performed electronic filing and bookkeeping
  • • Maintained operative reports and multiple incoming inquirie
  • • Electronically entered physician orders, patient information, and updated the charge master report

Education

High School Diploma -

O Perry Walker High School
New Orleans, LA
05.1999

Skills

  • Patient confidentiality
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Organizational skills
  • Calm under pressure

Timeline

Housing Specialist

CrescentCare NoAids Task Force
10.2024 - Current

Health Models Coordinator

CrescentCare NoAids Task Force
03.2016 - 04.2023

Phlebotomist/ Unit Clerk

University Medical Center
08.2014 - 12.2015

Phlebotomist

CrescentCare NoAids Task Force

High School Diploma -

O Perry Walker High School
Ivy Dixon