Jace Guidry
Lafayette
Summary
Geek Squad Consumer Electronics Agent with Best Buy. With over two years' route running experience for delivery and install projects, demonstrating skill in IT, installation, and delivery services.
Overview
16
16
years of professional experience
Work History
Geek Squad Consumer Electronics Agent
Best Buy
LA
12.2023 - Current
- Delivered and installed products, including TVs, receivers, soundbars, doorbells, and computers, in clients' homes or businesses, enhancing customer satisfaction by leveraging technology to improve their lives.
- Troubleshot computer and video/audio issues, ensuring timely resolution and maintaining customer satisfaction.
- Coordinated with team leadership and members using routing apps like UWO or Bringg to efficiently deliver products and services to clients.
- Experienced in the utilization of company vehicles, such as the Ford Transit 250 and the Ford Transit Connect.
Sales Specialist and Customer Service Associate
Lowe’s Home Improvement
LA
08.2020 - 12.2023
- Achieved monthly sales of $60,000 to $70,000, surpassing previous sales specialists and contributing to overall store sales growth and bonuses.
- Generated 67 leads for the sales team, coordinating home visits to discuss pricing for materials and labor on installation projects.
- Assisted customers with product inquiries and recommended additional services to enhance their experience.
- Coordinated multiple installation projects with contractors and the install sales team.
Carpenter
Guidry Carpentry
Abbeville
01.2010 - 07.2020
- Assisted clients with multiple home renovation projects, enhancing their homes by addressing structural issues and remodeling interiors/exteriors.
- Collaborated with clients on multiple new home construction projects to design homes that meet their budget and preferences.
- Coordinated with other tradespeople to ensure seamless collaboration and high-quality results for clients.
Education
High School Equivalency Diploma - Abbeville, LA
Lighthouse Christian Academy
Abbeville, LA01-2011
Skills
- Technical installation
- Product installation
- Route Running
- Technical troubleshooting
- Customer service
- Customer care
- Service orientation
- Team collaboration
- Effective communication
- Time management
- Polite communication
Timeline
Geek Squad Consumer Electronics Agent
Best Buy
12.2023 - Current
Sales Specialist and Customer Service Associate
Lowe’s Home Improvement
08.2020 - 12.2023
Carpenter
Guidry Carpentry
01.2010 - 07.2020
High School Equivalency Diploma - Abbeville, LA
Lighthouse Christian Academy