Jack Luketich
Metairie
Summary
Professional with experience in front-line customer service, adept at creating welcoming environments and ensuring smooth operations. Skilled in multitasking, handling inquiries, and resolving issues efficiently. Strong team player focused on collaboration and achieving results, adaptable to changing needs and priorities. Known for reliability, excellent communication skills, and positive attitude.
Overview
6
6
years of professional experience
Work History
Front of House Employee
Main Squeeze Juice
08.2024 - Current
- Handled cash transactions accurately while adhering to company policies.
- Supported team members during busy periods to ensure timely service delivery.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
HVAC Assistant
Bruzeaus HVAC
05.2022 - 07.2022
- Assisted in installation and maintenance of HVAC systems, ensuring compliance with safety standards.
- Conducted routine inspections and diagnostics to identify system malfunctions and recommend repairs.
- Collaborated with senior technicians on complex projects, enhancing technical skills and knowledge base.
- Supported inventory management by tracking equipment and supplies, minimizing downtime during installations.
Front of House Employee
Reginellis Pizzeria
04.2019 - 07.2021
- Greeted and welcomed guests, ensuring a positive first impression.
- Assisted with seating arrangements to optimize guest flow and comfort.
- Managed reservations and waitlists using online booking systems.
- Provided menu information and answered questions to enhance customer experience.
Education
High School Diploma -
Brother Martin High School
New Orleans, LANo Degree - Construction Management And Urban Planning
University of New Orleans
New Orleans, LA05-2027
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Positive demeanor
- Team collaboration
- Multitasking and organization
Timeline
Front of House Employee
Main Squeeze Juice
08.2024 - Current
HVAC Assistant
Bruzeaus HVAC
05.2022 - 07.2022
Front of House Employee
Reginellis Pizzeria
04.2019 - 07.2021
High School Diploma -
Brother Martin High School
No Degree - Construction Management And Urban Planning
University of New Orleans