Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jackson Sonnier

Lafayette

Summary

Dynamic sales professional with a proven track record at The UPS Store Inc., excelling in upselling and relationship building. Recognized for enhancing customer loyalty and training franchisees, while effectively managing budgets to boost profitability. Adept at problem-solving and fostering a positive environment, driving team performance to achieve sales goals.

Overview

4
4
years of professional experience

Work History

Sales Associate

The UPS Store Inc.
11.2023 - Current
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Make schedules for staff
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved marketing to attract new customers and promote business.
  • Train Franchisees that are planning to open new locations

Manager

Lit Pizza
02.2021 - 11.2023
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Education

Business Administration

Western Governors University
Salt Lake City, UT

High School Diploma -

Southside High School
Youngsville, LA
05-2021

Skills

  • Upselling
  • Contact follow-up
  • Money handling
  • Problem-solving
  • Excellent people skills
  • Relationship building
  • Sales goals attainment
  • Positive and professional

Accomplishments

Since I have started at The UPS Store, I have helped to improve revenue of what was a steady decline in sales to turning new profits. Within my 2 years of being in the position I am, I have been given more control over store decisions in regards to retaining new and existing customers through upselling, marketing and employee challenges.

Timeline

Sales Associate

The UPS Store Inc.
11.2023 - Current

Manager

Lit Pizza
02.2021 - 11.2023

Business Administration

Western Governors University

High School Diploma -

Southside High School

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Jackson Sonnier