Jacob April
New Orleans
Summary
Proven leader with extensive experience in team building and customer relationship management, effectively coaching and mentoring employees to achieve organizational goals. Demonstrates strong skills in staff training and development, fostering a collaborative and motivated work environment. Seeking to leverage experience in a new role that utilizes leadership and technical expertise to drive success.
Transforming team dynamics and driving customer satisfaction through effective coaching, mentoring, and relationship management. Focused on enhancing operational efficiency, profitability, and compliance while developing strategic partnerships that foster growth. Eager to apply leadership and technical expertise in a dynamic environment.
Overview
25
25
years of professional experience
Work History
Owner
Boil Advisory Seafood Company
New Orleans
01.2022 - Current
- Managed daily operations of seafood boils.
- Implemented marketing strategies to enhance brand visibility.
- Ensured compliance with health regulations and industry standards.
- Identified new opportunities for growth, expansion, and diversification.
- Oversaw budgeting and financial management.
- Oversaw inventory management and quality control processes.
- Developed strategic partnerships with local fishers and suppliers.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
General Manager
Tracey's
New Orleans
09.2010 - 05.2025
- Built and maintained relationships with vendors and suppliers.
- Recruited team members to maintain adequate staffing levels.
- Provided coaching and mentoring support for employees at all levels of the organization.
Sales Representative
Glazer's Distributors
New Orleans
05.2001 - 03.2012
- Developed key customer relationships to increase sales.
- Reviewed monthly performance against targets set by management team.
- Researched competitors' products, prices, and sales techniques.
- Negotiated deals and handled complaints or objections.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Education
High School Diploma -
Riverdale High School
Jefferson, LouisianaSkills
- Leadership and team building
- Customer relationship management
- Staff training/development
- Decision-making
- Budget development
- Problem-solving
- Event planning
- Outgoing personality
References
- Jeffrey Carreras, Tracey's, Owner, (504) 400-5683, Jaimjeff2604@gmail.com
- Mike Mcclusky, Carnival Foods, Sales Representative, (504) 595-9203, Mcclusky.Mike@gmail.com
Timeline
Owner
Boil Advisory Seafood Company
01.2022 - Current
General Manager
Tracey's
09.2010 - 05.2025
Sales Representative
Glazer's Distributors
05.2001 - 03.2012
High School Diploma -
Riverdale High School