Jacob Aucoin
Metairie
Summary
Dedicated Account Manager with a background on enhancing customer satisfaction and retention. Experienced in market research and effective communication. Successfully increased revenue in a competitive New Orleans market by identifying customer needs and implementing strategic sales cycle for over 200 key accounts. Always seeking ways to improve my work ethic and how to be the most effective in my current position, while maximizing company share and revenue.
Overview
6
6
years of professional experience
Work History
Account Manager
Southern Eagle Sales and Service
08.2022 - Current
- Currently managing a account base of over 200 key accounts, with a focus of growth in sales and volume; along with ensuring customer satisfaction.
- Always pushing to increase share in my market.
- Monitor competitor activities in order to stay ahead of the competition.
- Constantly staying ahead of sales goals and training deadlines.
- Developed and implemented account plans to increase volume and share within my market.
- Training new team members to integrate into the Account Manager position.
- Increased account base and retention by identifying customer needs and determining appropriate offerings and services.
- #1 Ranked Nationally for most accounts with our brand, Nutrl , in 2024.
- 2023 & 2024 On-Premise Account Manager of the Year.
- 2024 Tap King / Top Shelf Award Recipient.
Logistics Manager
Total Quality Logistics
10.2021 - 01.2022
- Grossed over $30,000 in revenue in the first 6 months as a trainee cold calling in logistics, knowing little of the industry.
- Closed 5 new businesses by staying in constant contact with professionals of other businesses who qualify for TQL's services.
- Dealt with customer questions and requests on a 24/7 basis.
- Executing all accounting needs in regards to my own personal book of business.
LSU FOOTBALL OPERATIONS STUDENT WORKER
Louisiana State University
04.2019 - 12.2020
- Provided professional communication with recruits and coaches by phone, email, or in-person to provide information on our program.
- Helped with administrative support, including managing incoming calls, coordinating files, and sorting mail.
- Greeted and acknowledged incoming office visitors, answered questions and directed individuals to office locations.
- Delivered clerical support by efficiently handling a wide range of routine and special requirements.
Education
Bachelors of Science - Kinesiology, Business Administration Minor
Louisiana State University
Baton Rouge, LA12.2020
High school or equivalent -
Brother Martin High School
New Orleans, LA05.2016
Skills
- Customer relationship management
- Market research
- Customer needs assessment
- Account management
- Clear communication
- Sales tactics
- National accounts
- Goals and performance
Accomplishments
- 2023 SESS On- Premise Account Manager of the Year
- 2024 SESS On-Premise Account Manager of the Year
Timeline
Account Manager
Southern Eagle Sales and Service
08.2022 - Current
Logistics Manager
Total Quality Logistics
10.2021 - 01.2022
LSU FOOTBALL OPERATIONS STUDENT WORKER
Louisiana State University
04.2019 - 12.2020
High school or equivalent -
Brother Martin High School
Bachelors of Science - Kinesiology, Business Administration Minor
Louisiana State University
References
Kris Cutrell- On Premise Team Manager at Southern Eagle- (985) 237-5406
Kyle Schmitt - Head of New Orleans TQL - (225) 505-9798
Keava Cormier - Head of LSU Student Recruiting - (225) 819-6242
Similar Profiles
NATHAN JOHN DIXONNATHAN JOHN DIXON
Operations Vice President at Southern Eagle Sales and ServiceOperations Vice President at Southern Eagle Sales and Service
Devin PetrieDevin Petrie
Class A Delivery Driver at Southern Eagle Sales and ServiceClass A Delivery Driver at Southern Eagle Sales and Service
Jacob AucoinJacob Aucoin
Account Manager at Southern Eagle Sales and ServiceAccount Manager at Southern Eagle Sales and Service
Mary K ChildsMary K Childs
Commercial Insurance Underwriter at Rodco WorldwideCommercial Insurance Underwriter at Rodco Worldwide
Sean ReedSean Reed
Jobsite Foreman at G&R Professional ServicesJobsite Foreman at G&R Professional Services