Jacob Ellis

Garyville

Summary

Results-driven operations professional with direct experience in airport ramp handling, dangerous goods compliance, and high-pressure team leadership. My background combining FAA/IATA HAZMAT certification, active SIDA badge clearance, and hands-on ground support equipment operation at MSY makes me immediately ready to contribute as a Cargo Agent at Air General. I bring the attention to detail, documentation discipline, and safety-first mindset that cargo operations demand — backed by years of managing people and processes in fast-paced, deadline-driven environments.

Overview

years of professional experience

Work History

Ramp Agent

GAT / PrimeFlight Aviation Services

10.2025 - 05.2026

Loaded and unloaded air cargo and baggage from aircraft — directly mirrors Air General’s core cargo handling responsibilities
Operated tugs and belt loaders in an active ramp environment; familiar with pallet jack and ground support equipment operations with eagerness to obtain forklift certification
Completed HAZMAT / Dangerous Goods compliance training covering DOT, FAA, IATA, and ICAO regulations — including special cargo such as dry ice, lithium batteries, and hazardous materials
Maintained active SIDA badge clearance and consistently upheld FAA and TSA airport security protocols
Presented and verified cargo documentation to ensure accurate manifests and proper load accountability
Coordinated under tight time constraints with flight crews and supervisors to meet hard departure deadlines
Demonstrated ability to work nights, weekends, and holidays in a high-noise, fast-paced ramp environment
Louis Armstrong New Orleans International Airport (MSY)

Shift Manager

McDonald’s (EJBR Investments LLC)

Lafayette

12.2021 - 09.2025

Supervised teams of 10+ employees per shift, developing the leadership and team coordination skills essential for cargo operations
Managed detailed daily operational reporting and cash reconciliation — building the documentation and accountability habits required for air waybill and customs paperwork
Tracked inventory, flagged discrepancies, and followed strict procedural standards — directly transferable to cargo tracing and shipment verification duties
Trained new hires on safety procedures, standards compliance, and quality control under time pressure
Resolved customer issues quickly and professionally, demonstrating the customer service skills Air General requires when keeping clients informed on shipment status
Consistently performed under pressure in a fast-paced, high-volume environment with strict deadlines
Lafayette, LA

Education

High School Diploma -

West St. John High School

Edgard, LA

Skills

HAZMAT / Dangerous Goods Compliance
DOT
FAA
IATA
ICAO
Airport SIDA Badge

Ground Support Equipment
Cargo documentation
Manifest verification
Shipment tracing
Valid Louisiana Driver’s License
Forklift certification

Certifications And Skills

HAZMAT / Dangerous Goods Compliance — DOT, FAA, IATA, ICAO (including special loads: dry ice, lithium batteries, perishables)
Airport SIDA Badge — Louis Armstrong New Orleans International Airport (MSY)
Ground Support Equipment: tugs, belt loaders, baggage carts; eager to obtain forklift certification
Cargo documentation, manifest verification, and shipment tracing
Valid Louisiana Driver’s License
Available for all shifts including nights, weekends, and holidays

Timeline