Jacob Miller
Pearl River
Summary
Dedicated professional with experience in claims investigation and mechanical diagnostics. Known for attention to detail and critical thinking, enhancing customer service and satisfaction. Ready to leverage expertise to drive impactful outcomes in the insurance industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Independent Insurance Adjuster
Visionary Claims Group
Oklahoma City, OK
11.2025 - 05.2026
- Conducted thorough investigations to assess property damage and liability in insurance claims.
- Evaluated complex claim files and prepared detailed reports for stakeholders.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Developed strong rapport with clients by consistently providing excellent service throughout the claims process.
Mechanical Technician
Ultimate Automotive
Slidell, LA
05.2024 - 08.2025
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on various automotive systems to ensure optimal performance.
- Collaborated with engineering teams to develop and implement process improvements in repair workflows.
- Trained junior technicians on best practices for equipment operation and safety protocols.
Baghouse Foreman
WESCO Environmental
Salt Lake, NM
12.2020 - 04.2024
- Supervised daily operations, ensuring compliance with safety regulations and environmental standards.
- Coordinated workflow among team members, enhancing efficiency and productivity on-site.
- Trained and mentored junior staff, fostering development of skills and knowledge in environmental practices.
- Implemented process improvements, reducing waste and optimizing resource utilization across projects.
Baghouse Technician
ADL Filtration
Cleveland, OH
10.2018 - 11.2020
- Operated filtration equipment to ensure optimal performance and quality standards.
- Conducted routine maintenance and troubleshooting on machinery to minimize downtime.
- Collaborated with team members to streamline operations and improve workflow efficiency.
- Assisted in training new technicians on equipment handling and safety protocols.
Flooring Helper
Travis Flooring
Slidell, LA
05.2017 - 09.2018
- Assisted in measuring and cutting flooring materials to precise specifications.
- Installed various types of flooring, ensuring alignment and adherence to quality standards.
- Operated tools such as saws, nail guns, and floor sanders safely and efficiently.
- Collaborated with team members to complete projects within designated timelines.
Roofing Laborer
Bell Roofing
New Orleans, LA
01.2016 - 04.2017
- Assisted in installation of roofing materials, ensuring adherence to safety standards and procedures.
- Operated hand and power tools efficiently for various roofing tasks.
- Collaborated with team members to complete projects within established timelines.
- Conducted inspections of work sites to identify hazards and ensure compliance with regulations.
Education
GED -
GED.com
Slidell, LASkills
- Claims investigation
- Professional ethics
- Property valuation
- Liability determination
- Policy analysis
- Damage assessment
- Problem-solving
- Customer service
- Highly motivated
- Attention to detail
- Multitasking and organization
- Critical thinking
Certification
Adjuster License held in Louisiana and Oklahoma.
Timeline
Independent Insurance Adjuster
Visionary Claims Group
11.2025 - 05.2026
Mechanical Technician
Ultimate Automotive
05.2024 - 08.2025
Baghouse Foreman
WESCO Environmental
12.2020 - 04.2024
Baghouse Technician
ADL Filtration
10.2018 - 11.2020
Flooring Helper
Travis Flooring
05.2017 - 09.2018
Roofing Laborer
Bell Roofing
01.2016 - 04.2017
GED -
GED.com