Jacque Smith
Tickfaw,Louisiana
Summary
Dynamic Territory Manager at Zimmer Biomet with proven sales expertise and strong relationship-building skills. Successfully identified growth opportunities, achieving sales goals through strategic customer engagement and effective problem resolution. Enhanced customer satisfaction and retention by fostering trust and loyalty, while training new team members to excel in account servicing and territory management.
Overview
21
21
years of professional experience
Work History
Territory Manager
Zimmer Biomet
Hammond, LA
07.2005 - Current
- Assessed territory performance and identified growth opportunities through market analysis
- Collaborated with sales teams to develop strategic plans for customer engagement
- Analyzed competitor activities and market trends to inform business strategies
- Assisted in training new team members on product knowledge and sales techniques
- Provided feedback on customer needs to improve service offerings
- Coordinated communication between management and field representatives for alignment
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
Education
Bachelor of Science - Business Management
Southeastern Louisiana University
Hammond, LASkills
- Team collaboration and leadership
- Customer relationship management
- Multitasking and organization
- Sales expertise
- Relationship building
- Account servicing
- Goals and performance
- Territory management
Accomplishments
-Two time Presidents Club winner (top 10 performer)
-Two time knee growth winner
-Two time extremities growth winner
-Hip growth winner
-Grand slam achievement (successfully achieving quota across all categories)
-Selected to participate sales excellence and leadership training 1 of 10 reps nationally to be picked to attend this.
-Selected to attend corporate training to train new sales reps.
-Successfully managed a 5+ million dollar territory achieving consistent growth.
Timeline
Territory Manager
Zimmer Biomet
07.2005 - Current
Bachelor of Science - Business Management
Southeastern Louisiana University