Jacqueline Foy
Bossier City
Summary
Compassionate advocate with extensive experience navigating the child welfare system and family reunification. Skilled in empowering parents through guidance, community resource connections, and fostering resilience. Committed to building trusting relationships across diverse backgrounds while providing critical information and support. Focused on strengthening families and reducing barriers to prevent reentry into foster care.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden Italian Restaurant
Bossier City, LA
04.2026 - Current
- Provided excellent customer service, ensuring guest satisfaction and timely dining experiences.
- Demonstrated menu knowledge to guide guests in food and beverage selections effectively.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Engaged with guests to foster a welcoming atmosphere, encouraging repeat visits.
- Adapted quickly to changing demands during peak hours, enhancing team efficiency.
Salesperson
Waffle House
Bossier City, LA
09.2025 - 04.2026
- Assisted customers in selecting menu items and provided product recommendations.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Collaborated with team members to ensure timely food preparation and delivery.
- Trained new staff on operational procedures and customer service standards.
- Addressed customer inquiries and resolved issues promptly to maintain positive relations.
Salesperson
Waffle House
Haughton, LA
03.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported training of new team members on restaurant procedures and service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Leader
Firehouse Subs
Bossier City, LA
11.2023 - 04.2024
- Managed shift schedules, optimizing staffing levels for peak service hours.
- Implemented daily cleaning schedules to maintain a safe and welcoming environment.
- Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
- Trained new employees on operational procedures and customer service best practices.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Bachelor of Science - Social Work
University of Phoenix
Tempe, AZ10-2030
Skills
- Exceptional customer service
- Conflict resolution
- Multitasking
- Efficiency
- Strong work ethic
- Menu knowledge
Timeline
Server
Olive Garden Italian Restaurant
04.2026 - Current
Salesperson
Waffle House
09.2025 - 04.2026
Salesperson
Waffle House
03.2024 - 11.2024
Shift Leader
Firehouse Subs
11.2023 - 04.2024
Bachelor of Science - Social Work
University of Phoenix