Jacqulin Westcott
DeRidder
Summary
Organized Office Manager with demonstrated expertise in financial and operational leadership. Multidisciplinary managerial skills in process, procedure and policy improvement initiatives. Accomplished in optimizing productivity and quality of service.
Overview
20
20
years of professional experience
Work History
Business Office Manager
Tool Town And The Trading Post
07.2003 - 06.2023
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maximized cash flow through optimal billing and collection processes.
- Utilized company's accounting systems to review reports and make informed decisions.
- Prepared vendor invoices and processed incoming payments in timely matter.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Responded to vendor inquiries and requests for information to maintain relationships and provide timely support.
- Reconciled customer accounts and resolved discrepancies to maintain accuracy and resolve issues.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Managed collections and follow-up on past-due accounts to speed up payments and minimize risk with in 30 days.
- Developed and maintained effective relationships with banking institutions to support financial operations.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Oversaw hiring, staffing, and labor law compliance.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Updated HR database with new employee information, changes in benefits, and other details.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Updated reports, managed accounts, and generated reports for company database.
Education
High School Diploma -
Kirby High School
Memphis, TN05.1990
Skills
- Policy and Procedure Modification
- Active Listening
- Office Supplies and Inventory
- Customer Service Management
- Inventory Control
- Vendor Engagement
- Human Resources
- Office Administration
- CRM Software
- Credit and Collections
- Accounts Payable and Receivable
- Office administration
Timeline
Business Office Manager
Tool Town And The Trading Post
07.2003 - 06.2023
High School Diploma -
Kirby High School
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