Summary
Overview
Work History
Education
Skills
Timeline
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Jada’ Guillory

Baton Rouge

Summary

Proven Customer Service Sales Representative with a track record of enhancing customer satisfaction at Dick's Sporting Goods. Skilled in cash management and fostering customer loyalty through exceptional service. Demonstrates strong work ethic, patience, and empathy, significantly improving customer experience and repeat business.

Overview

2026
2026
years of professional experience

Work History

Cashier

Aeropostale
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Customer Service Sales Representative

Dicks Sporting Goods Distribution Center
07.2022 - Current
  • Handled cash transactions with accuracy and proficiency.
  • Welcomed customers and provided guidance to fulfill their requirements.
  • Maintained a clean and organized front-end area to enhance customer experience.
  • Fostered customer loyalty by building strong relationships, encouraging repeat business.
  • Trained new employees on company policies, POS systems, and store procedures.

Education

High School Diploma - Basic

Lagrange Senior High
Lake Charles, LA
05.2019

Bachelor Of Kinesiology - Pre Health

Louisiana State University
Baton Rouge, LA
08.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash management

Timeline

Customer Service Sales Representative

Dicks Sporting Goods Distribution Center
07.2022 - Current

Cashier

Aeropostale

High School Diploma - Basic

Lagrange Senior High

Bachelor Of Kinesiology - Pre Health

Louisiana State University
Jada’ Guillory