Jada Simmons
Baton Rouge
Summary
Detail-oriented and adaptable administrative professional with clinical training and extensive experience in fast-paced environments. Proven skills in customer service, scheduling, data entry, and office operations. Seeking to contribute to a team-driven organization in healthcare, office administration, or customer support.
Overview
7
7
years of professional experience
Work History
Certified Medical Assistant
Woman's Hospital
01.2023 - Current
- Interview patients, document medical histories, and confirm visit purposes.
- Maintain confidentiality of patient information; manage diagnostic and procedural coding.
- Manage inventory by ordering and verifying medical supplies.
- Ensure compliance with federal, state, and facility regulations.
- Process patient billing and enter payments into electronic systems.
- Assist with front desk operations including check-in, check-out, and appointment scheduling.
- Coordinate with labs and imaging centers for diagnostic orders.
Medical Receptionist
Lake Urgent Care
04.2022 - 11.2022
- Handled incoming calls on a multi-line system and directed voicemails and messages to the appropriate staff.
- Uploaded documents and faxes into patient charts.
- Verified insurance coverage and obtained pre-authorizations.
- Processed patient check-in and check-out using electronic health records.
- Communicated financial responsibilities to patients before services.
- Scheduled appointments and managed provider calendars.
- Entered billing and collection data accurately.
- Maintained office supply inventory and stocked shelves.
General Merchandise/Fulfillment
Target
09.2021 - 02.2022
- Provided product and service knowledge to improve customer experiences.
- Prioritized workload based on sales trends and business needs.
Overnight Stocker
Walmart
09.2018 - 01.2020
- Stocked merchandise and maintained clean work areas for safety.
- Built displays for promotions and seasonal events.
- Assisted customers with product and policy information.
Education
Certificate - Medical Assisting
Fortis Institute
Baton Rouge, LA01.2023
High School Diploma - undefined
Mentorship Academy
Baton Rouge, LA05.2017
Skills
- CPR Certified (AHA)
- Certified Clinical Medical Assistant (CCMA), NHA
- First Aid
- Data Entry & Medical Software
- Patient Reception & Appointment Scheduling
- Electronic Medical Records (EMR)
- Insurance Procedures & Medical Billing
- Insurance Verification & Preauthorization
- ICD-10/CPT Coding
- HIPAA Compliance
- Multi-line Phone System Operation
- Medical Terminology
- Collaborative Teamwork
- Keyboarding & Filing
- Front Desk Administration
Summary of Qualifications
- Certified Clinical Medical Assistant with hands-on clinical and administrative experience
- Proficient in patient reception, medical billing, scheduling, and EHR systems
- Strong communication skills and experience managing high-volume front desk environments
- Background in retail and fulfillment enhances multitasking, inventory control, and customer service
Timeline
Certified Medical Assistant
Woman's Hospital
01.2023 - Current
Medical Receptionist
Lake Urgent Care
04.2022 - 11.2022
General Merchandise/Fulfillment
Target
09.2021 - 02.2022
Overnight Stocker
Walmart
09.2018 - 01.2020
High School Diploma - undefined
Mentorship Academy
Certificate - Medical Assisting
Fortis Institute
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