Summary
Overview
Work History
Education
Skills
Summary of Qualifications
Timeline
Generic

Jada Simmons

Baton Rouge

Summary

Detail-oriented and adaptable administrative professional with clinical training and extensive experience in fast-paced environments. Proven skills in customer service, scheduling, data entry, and office operations. Seeking to contribute to a team-driven organization in healthcare, office administration, or customer support.

Overview

7
7
years of professional experience

Work History

Certified Medical Assistant

Woman's Hospital
01.2023 - Current
  • Interview patients, document medical histories, and confirm visit purposes.
  • Maintain confidentiality of patient information; manage diagnostic and procedural coding.
  • Manage inventory by ordering and verifying medical supplies.
  • Ensure compliance with federal, state, and facility regulations.
  • Process patient billing and enter payments into electronic systems.
  • Assist with front desk operations including check-in, check-out, and appointment scheduling.
  • Coordinate with labs and imaging centers for diagnostic orders.

Medical Receptionist

Lake Urgent Care
04.2022 - 11.2022
  • Handled incoming calls on a multi-line system and directed voicemails and messages to the appropriate staff.
  • Uploaded documents and faxes into patient charts.
  • Verified insurance coverage and obtained pre-authorizations.
  • Processed patient check-in and check-out using electronic health records.
  • Communicated financial responsibilities to patients before services.
  • Scheduled appointments and managed provider calendars.
  • Entered billing and collection data accurately.
  • Maintained office supply inventory and stocked shelves.

General Merchandise/Fulfillment

Target
09.2021 - 02.2022
  • Provided product and service knowledge to improve customer experiences.
  • Prioritized workload based on sales trends and business needs.

Overnight Stocker

Walmart
09.2018 - 01.2020
  • Stocked merchandise and maintained clean work areas for safety.
  • Built displays for promotions and seasonal events.
  • Assisted customers with product and policy information.

Education

Certificate - Medical Assisting

Fortis Institute
Baton Rouge, LA
01.2023

High School Diploma - undefined

Mentorship Academy
Baton Rouge, LA
05.2017

Skills

  • CPR Certified (AHA)
  • Certified Clinical Medical Assistant (CCMA), NHA
  • First Aid
  • Data Entry & Medical Software
  • Patient Reception & Appointment Scheduling
  • Electronic Medical Records (EMR)
  • Insurance Procedures & Medical Billing
  • Insurance Verification & Preauthorization
  • ICD-10/CPT Coding
  • HIPAA Compliance
  • Multi-line Phone System Operation
  • Medical Terminology
  • Collaborative Teamwork
  • Keyboarding & Filing
  • Front Desk Administration

Summary of Qualifications

  • Certified Clinical Medical Assistant with hands-on clinical and administrative experience
  • Proficient in patient reception, medical billing, scheduling, and EHR systems
  • Strong communication skills and experience managing high-volume front desk environments
  • Background in retail and fulfillment enhances multitasking, inventory control, and customer service

Timeline

Certified Medical Assistant

Woman's Hospital
01.2023 - Current

Medical Receptionist

Lake Urgent Care
04.2022 - 11.2022

General Merchandise/Fulfillment

Target
09.2021 - 02.2022

Overnight Stocker

Walmart
09.2018 - 01.2020

High School Diploma - undefined

Mentorship Academy

Certificate - Medical Assisting

Fortis Institute

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