Jade Lee
Harvey,LA
Summary
Personable and adaptable individual with talent for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
2
2
years of professional experience
Work History
Server
KSocial Lounge
Gretna, LA
06.2024 - Current
- Provided attentive, personalized service to guests, enhancing satisfaction while managing multiple tables.
- Took and entered food and beverage orders accurately, accommodating guest preferences and addressing questions, concerns, and special requests.
- Utilized suggestive selling techniques to promote food and beverage selections and increase sales
- Communicated with kitchen and front of house staff to ensure timely, accurate service.
- Processed guest payments accurately and efficiently using POS system and cash handling procedures
- Maintained clean, organized, and presentable guest areas throughout service
Server
Neuxstalgia Bar & Grille
New Orleans, LA
08.2025 - 11.2025
- Delivered attentive table service, accurately taking orders and responding to guest needs promptly.
- Coordinated food and beverage service with bar and kitchen teams to maintain smooth workflow.
- Monitored guest satisfaction throughout service, addressing concerns quickly and professionally.
- Processed payments accurately, handled cash and card transactions, and balanced guest checks efficiently.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Education
Xavier University of Louisiana
New Orleans, LASkills
- POS & Cash Handling
- Exceptional customer service
- Upselling techniques
- Food safety practices
- Multitasking Abilities
- Attention to detail
- Teamwork & Communication
- Conflict Resolution/De-escalation
- Rapid learner
- Strong work ethic
- Positive attitude
Timeline
Server
Neuxstalgia Bar & Grille
08.2025 - 11.2025
Server
KSocial Lounge
06.2024 - Current
Xavier University of Louisiana