Efficient and detail-oriented individual with experience in customer-facing roles. Skilled in multitasking and managing time effectively while supporting team dynamics. Eager to contribute to a productive work environment and enhance customer satisfaction.
Overview
2027
2027
years of professional experience
Work History
Waitress
Kelley's Village Inn
River Ridge, LA
03.2026 - Current
Provided excellent customer service in a fast-paced dining environment.
Processed orders efficiently using point-of-sale system, ensuring accuracy in transactions.
Supported team members during busy shifts, fostering a collaborative work atmosphere.
Contributed to positive guest experiences through attentive service and prompt issue resolution.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Receptionist
Healthy Paws Animal Hospital
Jefferson, LA
04.2025 - 03.2026
Managed front desk operations, ensuring a welcoming environment for clients.
Scheduled appointments efficiently, optimizing daily workflow for staff.
Processed payments and insurance claims, enhancing financial transaction accuracy.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Handled cash transactions and maintained sales and payments records accurately.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Maintained confidentiality of information regarding clients and company.
Dog Daycare Attendant
Pawlins
Jefferson, LA
03.2025 - 05.2025
Gave animals proper attention to promote secure environment in owner's absence.
Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
Sales Lead
Loft
Elmwood, LA
11.2024 - 01.2025
Developed customer relationships by providing tailored product solutions and exceptional service.
Mentored junior sales associates, fostering skill development and promoting a collaborative team environment.
Trained, coached, and mentored new sales associates for maximum performance.
Used POS system to process sales, returns, online orders, and gift card activations.
Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
Trained new employees on customer service, money handling and organizing strategies.
Cashier, Cook, Server
The Red Wagon Grocery and Deli
Harahan, LA
2021 - 2024
Maintained accurate cash drawer balances through meticulous cash handling.
Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Collaborated with team members to ensure smooth store operations during peak hours.