Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Fitness Staff Member
Louisiana Tech University
05.2024 - Current
Provided injury prevention education to help clients avoid setbacks during their fitness journey.
Promoted a positive workout environment by addressing member concerns promptly and professionally.
Delivered exceptional customer service to members, fostering a welcoming atmosphere for new clients.
Boosted client satisfaction by providing expert guidance on exercise technique and form.
Enhanced gym safety standards through regular equipment inspection and maintenance tasks.
Organized special events such as workshops or seminars to engage existing clients while attracting potential new members.
Medical Administrative Assistant
Patrick E. Sewell M.D.
09.2023 - Current
Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
Generated reports and logged patient information for reliable records.
Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Demonstrated proficiency in various medical software programs, adeptly adapting to new technology as required for optimal job performance.
Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Collaborated with healthcare professionals to maintain high-quality care across departments.
Education
Bachelor of Science - Psychology
Louisiana Tech University
Ruston, LA
05-2027
Skills
Health promotion
Strength training
Fitness assessment
Functional training
Facility maintenance
First aid and CPR
Exercise programming
Strength and agility training
Accomplishments
2 Year Drum Corps International Member
Drum Corps International Drum Major 2023
Timeline
Fitness Staff Member
Louisiana Tech University
05.2024 - Current
Medical Administrative Assistant
Patrick E. Sewell M.D.
09.2023 - Current
Bachelor of Science - Psychology
Louisiana Tech University
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