Ja'Horous Turner
Summary
The dynamic traits I've obtain through work experiences developed in retail and food industries oriented professionalism with extensive experience in customer service and being part of a team, demonstrated at Office Depot Inc and previous employers. I excel in high-pressure environments, enhancing customer satisfaction and operational efficiency as a priority. Also being skilled in problem-solving and multitasking, with a proven track record of adhering to policies and improving the quality of service delivered.
A concluded overview of my personality is that, "I see myself as a competitive person, applying this trait to everything that i take part in; which makes me what to be the very best at whatever task or challenge that is set ahead of me." Therefore, with my background, accomplishment, and experience; I believe me as an addition to your team/company will provide the essential skills and dedication to improve efficacy, efficiency, and affectiveness.
Overview
6
6
years of professional experience
Work History
Sales Associate
Office Depot Inc
Ruston, LA
05.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Catering Staff Member
Sodexo Campus Services
Grambling, LA
08.2021 - 05.2022
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
- Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
Sales Associate
Kohls Department Store
Monroe, LA
05.2021 - 08.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Prep Line Cook
KFC Restaurant
Monroe, LA
06.2019 - 12.2020
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
- Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
- Consistently met strict deadlines for meal preparation during busy shifts, contributing to timely service delivery.
- Demonstrated adaptability during peak hours by efficiently handling high-volume orders without compromising quality or speed of service.
- Operated cash register for cash, check, and credit card transactions with flawless accuracy.
Education
Bachelor of Science - Criminal Justice
Grambling State University
Grambling, LA05-2025
High School Diploma -
Wossman High School
Monroe, LA05-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Goal oriented and reliable
- Adapt to diverse groups
- Professional demeanor
- Policy and procedure adherence
- Extracurricular activities
- Legal research and writing
- Case analysis and Document drafting
Languages
Spanish
Limited Working
Interests
Things I enjoy:
- Cooking
- working on vehicles
- exercising/working out
- Sports: Football, Basketball, Track and Field Etc
- being outside
- spending time with family
- arts/drawing
- reading investigation cases
- helping others
Timeline
Sales Associate
Office Depot Inc
05.2022 - Current
Catering Staff Member
Sodexo Campus Services
08.2021 - 05.2022
Sales Associate
Kohls Department Store
05.2021 - 08.2021
Prep Line Cook
KFC Restaurant
06.2019 - 12.2020
Bachelor of Science - Criminal Justice
Grambling State University
High School Diploma -
Wossman High School