Jaime Leach
Folsom
Summary
I am an experienced diverse professional with a solid background of effectively multi-tasking while maintaining precision and a positive disposition. A productive self motivator and valuable team player committed to process improvement and fostering a positive work environment. Skilled in critical thinking, problem solving and communication in a fast paced environment. A swift learner and alert listener, prepared and willing to exercise my various abilities along with acquiring new skills.
Overview
17
17
years of professional experience
Work History
Sales Agent
Best Version Media
06.2023 - 01.2024
- Analyzed web traffic data, identifying areas for improvement and adjusting digital marketing strategies accordingly.
- Negotiated contracts with external vendors, securing cost-effective solutions for digital publishing needs without sacrificing quality.
- Established clear style guides for all published materials, ensuring consistency in tone, voice, formatting, and branding throughout all channels of communication.
- Enhanced user experience by optimizing website layout and content presentation.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
Assistant Manager
Standard Enterprises
05.2022 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Public Housing Leasing Agent
Standard Enterprises
07.2020 - 05.2022
- Facilitated lease agreements for prospective tenants, ensuring all documentation was accurate and complete.
- Improved tenant satisfaction by promptly addressing maintenance requests.
- Conducted property tours to attract potential renters and showcase available spaces.
- Enhanced occupancy rates with effective marketing strategies.
- Provided detailed property information to assist renters in decision-making.
- Ensured compliance with local housing regulations, reducing potential legal issues.
- Managed leasing inquiries to deliver excellent customer service.
- Developed promotional materials for increasing property visibility.
- Processed application forms to expedite tenant onboarding.
- Conducted market research for competitive rental pricing.
- Exceeded leasing targets, optimizing property occupancy.
- Collaborated with property management to enhance community relationships.
- Negotiated lease terms to meet both tenant and property owner needs.
- Improved leasing workflow with efficient administrative support.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
- Kept meticulous records of correspondence between management and tenants.
- Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Maintained detailed records of all leasing transactions for easy access during audits or internal reviews.
- Used [Software] to keep record of financial transactions and rental applications.
- Recruited new residents through website advertising and marketing.
- Assisted property managers in budget development, financial reporting, and expense tracking to optimize operational costs.
- Invited prospects to fill out application upon completion of property tour.
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show marketed properties.
Second Grade Teacher
Washington Parish School Board
08.2006 - 05.2016
- Created a welcoming classroom atmosphere by establishing clear expectations and routines, promoting a sense of belonging among students.
- Collaborated with colleagues to develop cross-curricular projects, fostering critical thinking skills and interdisciplinary learning.
- Built positive relationships with parents to involve families in educational process.
- Differentiated instruction to meet the unique learning needs of each student, ensuring all students were able to access the curriculum successfully.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Enhanced student comprehension by utilizing diverse teaching methods and incorporating real-world examples.
- Managed classroom effectively using positive discipline techniques and behavior management plans tailored to individual student needs.
- Utilized data-driven instruction to identify areas of growth for students, implementing targeted interventions to close achievement gaps.
- Assessed student progress regularly through formative assessments, providing timely feedback for improved academic performance.
- Assessed student progress by administering tests and evaluating results.
- Served as a mentor teacher for new educators entering the profession, offering guidance and support throughout their first year of teaching.
- Organized various extracurricular activities such as clubs or field trips, extending learning opportunities beyond the standard curriculum.
- Planned lessons according to district standards to cover requirements and prepare for standardized tests.
- Participated in professional development workshops to stay current with educational best practices.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
- Met with parents to review Individualized Education Plans for at-risk students.
- Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
- Integrated technology and multimedia tools into lessons to enhance student learning.
- Attended students' concerts, sporting events and performances to offer support and encourage extracurricular activities.
- Provided regular feedback to students on progress and assigned grades based on performance.
- Retained student interest and maximized receptive learning.
Education
Bachelor of Education - Elementary Education
University of Louisiana At Lafayette
Lafayette, LA12-2001
Skills
- Client relations
- Sales training
- Technical support
- Resilience under pressure
- Multitasking and organization
- Problem-solving skills
- Critical thinking
- Verbal and written communication
- Customer service
- Decision-making
- Data entry skills
- Accuracy and precision
Timeline
Sales Agent
Best Version Media
06.2023 - 01.2024
Assistant Manager
Standard Enterprises
05.2022 - 06.2023
Public Housing Leasing Agent
Standard Enterprises
07.2020 - 05.2022
Second Grade Teacher
Washington Parish School Board
08.2006 - 05.2016
Bachelor of Education - Elementary Education
University of Louisiana At Lafayette
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