Jala Hayes
Denham Springs,LA
Summary
Experienced with handling patient records and administrative tasks. Utilizes strong organizational skills to ensure efficient operations. Knowledge of medical terminology and patient confidentiality protocols.
Hardworking medical administrative professional adept at setting appointments, managing files, and directing visitors. Bringing 9 years of related experience and looking for a long-term position.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Experienced with organizing and maintaining comprehensive medical records. Utilizes expertise in patient documentation to ensure accurate and compliant records. Knowledge of healthcare regulations and confidentiality practices.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Front Desk-Ward Clerk-CNA-Medical Records
Landmark Of Baton Rouge
Baton Rouge, LA
12.2019 - Current
- Functioned within constraints of established policy, procedure and practice.
- Prepared, recorded, verified and updated aircraft records and reports.
- Confirmed all patient personal demographic information.
- Prepared treatment rooms and patients for examination.
- Managed patient records, ensuring accuracy and compliance with healthcare regulations.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Scheduled patient appointments, optimizing clinic workflow for efficiency.
- Contributed to a positive ward atmosphere through friendly interactions with patients, families, and staff members.
- Administered daily personal care and hygiene for residents, ensuring comfort and dignity.
- Assisted nursing staff with medical procedures, enhancing patient safety and care efficiency.
- Monitored vital signs and reported changes in patient conditions promptly to healthcare team.
- Managed electronic medical records systems to ensure accuracy and compliance with healthcare regulations.
- Reviewed and verified patient information for completeness and correctness, enhancing data integrity.
- Coordinated with healthcare providers to resolve discrepancies in patient records efficiently.
- Implemented new software tools to streamline record-keeping processes, improving overall workflow efficiency.
- Led cross-functional teams to implement process improvements and enhance operational efficiency.
- Developed and executed strategic plans to achieve organizational goals and drive business growth.
- Supported needs of 100+ residents under long-term care.
Mobile Phlebotomist
Mobile Diagnostics
Louisiana
05.2015 - 01.2020
- Received and prepared laboratory specimens for testing.
- Performed phlebotomy and collected appropriate specimens from patients as ordered.
- Prepared all collected specimens for testing and analysis.
- Experience within hospital, doctor office, and mobile settings.
- Conducted mobile blood draws in diverse environments, ensuring patient comfort and safety.
Military Officer
Military
Louisiana
09.2015 - 12.2018
- Led strategic planning initiatives to enhance operational readiness and effectiveness.
- Coordinated training programs to improve team performance and mission success rates.
- Developed and implemented policies ensuring compliance with military regulations and standards.
- Mentored junior officers, fostering professional development and leadership skills.
- Coordinated logistics for 15 personnel under challenging and fast-changing conditions.
Education
No Degree - Nursing
Baton Rouge Community College
Baton Rouge, LA12-2025
Certified Nurse Assistant
Avoyelles Medical
Bunkie, LA06-2018
Phlebotomy Cert.
Geaux Phlebotomy
Marksville, LA05-2015
High School Diploma -
Alexandria Senior High
Alexandria, LA05-2014
Skills
- Patient Care
- Problem Solving
- Communication
- Specimen collection
- Computers (software)
- Strong organization
- Data entry
- Task delegation
- Healthcare experience
- Clerical functions
- Paperwork coordination
- Patient scheduling
- Document coordination
Accomplishments
- Supervised team of 25 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieving a successful task can be achieved by planning and preparation which have helped me more successful in my career.
Certification
- CNA - Certified Nurse Assistant
- CMC - Certified Medical Coder
Languages
English
Full Professional
Timeline
Front Desk-Ward Clerk-CNA-Medical Records
Landmark Of Baton Rouge
12.2019 - Current
Military Officer
Military
09.2015 - 12.2018
Mobile Phlebotomist
Mobile Diagnostics
05.2015 - 01.2020
No Degree - Nursing
Baton Rouge Community College
Certified Nurse Assistant
Avoyelles Medical
Phlebotomy Cert.
Geaux Phlebotomy
High School Diploma -
Alexandria Senior High