Jalecia Jackson
Lafayette
Summary
Dynamic volunteer with Big Brothers Big Sisters of Acadiana, skilled in youth mentorship and program feedback collection. Successfully enhanced volunteer engagement strategies and inspired leadership among peers. Proven ability to maintain confidentiality while facilitating community outreach efforts, demonstrating strong communication and strategic improvement initiatives.
Professional, experienced, and ready to contribute in volunteer capacity. Skilled in team collaboration, adaptable to changing needs, and focused on achieving impactful results. Strong communication, organizational, and interpersonal skills, ensuring reliable support and effective teamwork.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Volunteer
Big Brothers Big Sisters of Acadiana
Lafayette, LA
10.2025 - Current
- Provided feedback on program effectiveness to improve volunteer engagement strategies.
- Engaged in training sessions to enhance leadership skills among peers.
- Contributed to feedback collection efforts to improve program effectiveness.
- Inspired youth to take on leadership roles within the organization by providing mentorship and guidance.
- Maintained confidentiality of children and medical conditions or issues.
Babysitter
Family Members
Bossier City, LA
09.2018 - Current
- Communicated effectively with parents regarding children's daily activities and progress.
- Prepared nutritious snacks and meals tailored to dietary restrictions and preferences.
- Managed daily schedules, coordinating playtime, homework help, and rest periods efficiently.
- Adapted caregiving strategies based on individual children's needs and behavior changes.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Offered emotional support by actively listening to children's concerns and responding empathetically while fostering their problem-solving abilities.
Fast Food Manager
Chic-Fil-A
Shreveport, LA
09.2023 - 05.2025
- Supervised daily operations to ensure efficient service and adherence to quality standards.
- Resolved customer complaints promptly, improving overall dining experience and retention rates.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
Bachelor of Science - Chemistry
University of Louisiana At Lafayette
Lafayette, Louisiana, LA05-2029
Skills
- Volunteer engagement
- Leadership training
- Youth mentorship
- Confidentiality maintenance
- Strategic improvement initiatives
- Community outreach efforts
- Public speaking
- Community engagement
- Relationship building with peers
- Positive attitude
- Teamwork and collaboration
- Professional appearance
Timeline
Volunteer
Big Brothers Big Sisters of Acadiana
10.2025 - Current
Fast Food Manager
Chic-Fil-A
09.2023 - 05.2025
Babysitter
Family Members
09.2018 - Current
Bachelor of Science - Chemistry
University of Louisiana At Lafayette